Hello, I create an account for my friend years ago, he lost access to email and forgot his password. now he want play again and cannot, because the reset password requires an email who he forgot. Could you tell me the email of the account "Peniuaise"? to he regain access

Hello, I create an account for my friend years ago, he lost access to email and forgot his password. now he want play again and cannot, because the reset password requires an email who he forgot. Could you tell me the email of the account "Peniuaise"? to he regain access

 

Hi @Isdro

 

I'm sorry for the inconveneince.

I would like to inform you that we do not handle these cases through third party people as we want to protect the privacy and sensitive information of our players. Therefore, as your friend is the one that lost the access to the account, could you please tell him to make a thread in the GENERAL COMPLAINT AREA using another account, even a new temporary one.

 

Looking forward to your reply, have a wonderful day !

Hi @Isdro

 

I'm sorry for the inconveneince.

I would like to inform you that we do not handle these cases through third party people as we want to protect the privacy and sensitive information of our players. Therefore, as your friend is the one that lost the access to the account, could you please tell him to make a thread in the GENERAL COMPLAINT AREA using another account, even a new temporary one.

 

Looking forward to your reply, have a wonderful day !

 

 

Thanks for answering

This is the post link

https://pokemonrevolution.net/forum/topic/129839-url

Thanks for answering

This is the post link

https://pokemonrevolution.net/forum/topic/129839-url

 

Hi @Isdro

 

As the case is being handled with the account owner, I will now close this thread.

If you have any further questions, please don't hesitate to ask.

 

Have a wonderful day !