Greetings!

 

I am new to the community and I've just downloaded PRO a few minutes ago. I have Windows 8 and I've downloaded the 64bit version. My country is Malaysia. I can't neither connect to the silver nor gold server even with firewall off. Is there something that I am missing, or is it not available in my country? Or could it just be my WiFi?

Please help

 

Thanks

Edited June 19, 20197 yr by Acekebabs96

Greetings!

 

I am new to the community and I've just downloaded PRO a few minutes ago. I have Windows 8 and I've downloaded the 64bit version. My country is Malaysia. I can't neither connect to the silver nor gold server even with firewall off. Is there something that I am missing, or is it not available in my country? Or could it just be my WiFi?

Please help

 

Thanks

 

Hi @Acekebabs96

 

I'm sorry for the inconvenience.

If when you're trying to connect to the game, despite it is online, you get a "Can't connect to the server" message, could you please try to totally reset your router and internet connection and let me know if it solves your issue? If not, please check with the following questions.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

Looking forward to your reply, have a wonderful day !

It works now :D I think there was some problem as mentioned in Discord with the connection for Gold, and that players are able to log in again today. I tried and it works :D but maybe it could be the WiFi too :) since I'm using a better one. Thanks for replying! :D

It works now :D I think there was some problem as mentioned in Discord with the connection for Gold, and that players are able to log in again today. I tried and it works :D but maybe it could be the WiFi too :) since I'm using a better one. Thanks for replying! :D

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day