Disappearing items from the inventory

[Cerber345]

Yesterday I had two master ball and after a few hours they disappeared. I played with a friend because I hunted for a new pokemon alolan and I started to look at heatran and I wanted to use a masterball but I lost what to do I checked the whole pc and I did not have it on any pokemon

[Shinohara]

 

Yesterday I had two master ball and after a few hours they disappeared. I played with a friend because I hunted for a new pokemon alolan and I started to look at heatran and I wanted to use a masterball but I lost what to do I checked the whole pc and I did not have it on any pokemon

 

Hi @cerber345

 

I'm sorry for the inconvenience.

I would like to assure as first that none of your item has been lost. When you start the Heatran Quest, all your Master Ball and Rare Candies gets taken from NPC Buck.

In order to get them back, you have to finish the Heatran Quest. In specific, you will be able to get back your rare candies and master ball, by talking with buck, only after you will have defeated the Heatran level 99.

If you are interested, the amount of item taken is x12 Rare Candies and x3 Master Ball.

 

Unfortunately we cannot move those items back to you as the quest is intended to work like that, i hope you can understand.

For further info about the Heatran Quest you can check this link HEATRAN QUEST - LEGENDARY MEGATHREAD as well as our HEATRAN QUEST - PROWIKI

 

I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions.

Have a wonderful day !