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Can't log in


Veeeenset

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I'm trying to log in to my account but it continues to say "User already logged in", tried to reboot the pc, close and relaunch PRO, change account (it works, only my main) and my profile is offline. Almost 2 hours pass since the problem started.

Thanks for helping.

easy, EASY

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  • 2 weeks later...
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I'm trying to log in to my account but it continues to say "User already logged in", tried to reboot the pc, close and relaunch PRO, change account (it works, only my main) and my profile is offline. Almost 2 hours pass since the problem started.

Thanks for helping.

 

Hi there !

 

I'm sorry for the inconvenience.

The server were down due to technical difficulties, however they are now back online and you should be able to connect.

 

I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed.

Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them.

 

Also, please refrain from asking the server status here as it goes against the General Support rules.

 

As the issue has been solved, I will now close this thread.

Have a wonderful day

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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