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android app not working properly

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PRO Username: imnotmark

Do you have active membership?: Yes

Your knowledge about PRO: Advanced Knowledge

 

What have you done before the problem was there?

just downloaded the latest update

 

What have you already tried to solve the problem?

uninstall and reinstall

 

Description and Message

am i the only android user experiencing this error? my client force closes everytime I enter the chat or everytime I use my keyboard..

 

2hfs6dv.png

 

also some other maps appear like this

 

2ekuik1.png

 

i'm using samsung galaxy note 3.. it is above the system requirement.. also i close all my background applications before openning PRO but the error is still there.. can you pls help? tia!

Hi,

it seems that you run android v.4.3 (jelly bean). PRO doesn't support that version.

GsAf5u1.png

Try to update to 4.4 or 5.1

322DjwW.png

All credit to Jaszie for creating the signature.

 

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper

Forum. Unsolicited messages will be trashed. Thanks.

  • Author
96827 Hi,

it seems that you run android v.4.3 (jelly bean). PRO doesn't support that version.

GsAf5u1.png

Try to update to 4.4 or 5.1

 

im running on android 5.0 lollipop

  • Author
96827 Hi,

it seems that you run android v.4.3 (jelly bean). PRO doesn't support that version.

GsAf5u1.png

Try to update to 4.4 or 5.1

 

here's my proof im running on 5.0

what else could be the problem sir? thanks!

 

2qlh02b.png

Did you check if your phone runs atleast OpenGL 2.0?

322DjwW.png

All credit to Jaszie for creating the signature.

 

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper

Forum. Unsolicited messages will be trashed. Thanks.

  • Author
97061 Did you check if your phone runs atleast OpenGL 2.0?

 

graphic support of my phone is adreno 330

Just wanted to throw in that since this new update i have also been having random crashing issues and the maps randomly drop some graphics. They just don't load in when loading into a new map sometimes. After closing the client and ropening it, all graphics are back to normal.

 

I am on a LG G3 and its specs surpass requirements. Everything was fine before this current update.

  • Author
97061 Did you check if your phone runs atleast OpenGL 2.0?

 

graphic support is adreno 330

have open gl es of 3.0

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