Usernamepokegod Posted July 9, 2019 Share Posted July 9, 2019 I login in after long time but it seen in have to start from kanto again last time I have complete hoenn my pokemon and item seen to be fine but all badges are gone Link to comment Share on other sites More sharing options...
Travok Posted July 9, 2019 Share Posted July 9, 2019 I login in after long time but it seen in have to start from kanto again last time I have complete hoenn my pokemon and item seen to be fine but all badges are gone Hi usernamesagar, I'm sorry for the inconvnenience you've experienced. From what I can see is that you recently merged your old blue and red accounts. What I'm guessing you've done is selected red as your main server of which you had no progress on instead of blue. This means that you would have received all the items and pokemon you had on blue server but none of the game progression including the gym badges. What we can do is to unmerge your account seeing as you have not made any trades in Silver server so that you can remerge them and select blue as your main server so that you can get the story progression you had. Please note that if you make a trade on silver server before the unmerge is completed it will stop the unmerge and you'll be stuck with the account how it is. Would you like us to do that for you? width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
Usernamepokegod Posted July 10, 2019 Author Share Posted July 10, 2019 Yes....plz unmerge my account but does that mean I cannot use trade for while in sliver server..... Link to comment Share on other sites More sharing options...
Travok Posted July 10, 2019 Share Posted July 10, 2019 Yes....plz unmerge my account but does that mean I cannot use trade for while in sliver server..... Ok dude, I will unmerge your account soon and will post here when it is done. You will be able to trade after the unmerge, it is just before the unmerge that you cannot as we cannot unmerge accounts if they've done a trade on the server. width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
Usernamepokegod Posted July 10, 2019 Author Share Posted July 10, 2019 Ok...thank will be waiting for your post Link to comment Share on other sites More sharing options...
Travok Posted July 10, 2019 Share Posted July 10, 2019 Ok...thank will be waiting for your post Hi dude, I have unmerged your account for you. You can now go into your dashboard and merge the accounts again. Please be sure to select blue as your main server and double check it before confirming the merge. If you have any more problems with it please let me know. width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
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