Hello @Skora ,

 

I apologise for the late reply.

 

It seems like you have changed your password very recently, could you please confirm this?

 

May I ask if you changed the forum or in-game password.

 

Looking forward to your reply.

Kind regards, Livana.

 

It doesn't matter, thanks again for your help!

 

Yes I have, I changed my forum password on wednesday.

 

I haven't changed my in-game password (That has to be done at Dashboard, right?) because Dashboard doesn't let me in and I don't receive the ''i forgot my password" e-mail when I request it. Is there any problem with changing my forum password recently so now I can't receive e-mails to change my in-game password?

 

Thank you!

Hello @Skora ,

 

I apologise for the late reply.

 

It seems like you have changed your password very recently, could you please confirm this?

 

May I ask if you changed the forum or in-game password.

 

Looking forward to your reply.

Kind regards, Livana.

 

No way, finally I've been able to get into the game!! Hahaha, due to your past message I've known that in-game and forum passwords doesn't have to be necessarily the same password. So I've been trying a lot of passwords at the game and one of them was the correct one. Shame on me for opening this thread and bothering you with this problem in spite it was easier than what i thought.

 

For the last time, thanks a lot for helping me with this issue! I haven't received the email to change the password but I have login to the game. Guess the e-mail problem is due to changing my forum password very recently, as you've said.

 

Cheers!

No way, finally I've been able to get into the game!! Hahaha, due to your past message I've known that in-game and forum passwords doesn't have to be necessarily the same password. So I've been trying a lot of passwords at the game and one of them was the correct one. Shame on me for opening this thread and bothering you with this problem in spite it was easier than what i thought.

 

For the last time, thanks a lot for helping me with this issue! I haven't received the email to change the password but I have login to the game. Guess the e-mail problem is due to changing my forum password very recently, as you've said.

 

Cheers!

 

Hello @Skora ,

 

I am glad to hear that you have been able to

Sort this out.

 

For future reference if you would like to change the password for in-game please follow the link provided below.

 

PASSWORD RESET

 

As this has been resolved, I will now lock this thread.

 

Have a wonderful day.

Kind regards, Livana.