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Can't log in. (silver)

Teatime
in Resolved General Support

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Hello, I'm a returning player and I've just merged my acct. I get invalided username and password when trying to log into silver, but i can log into gold just fine. Any help would be great.

Hello, I'm a returning player and I've just merged my acct. I get invalided username and password when trying to log into silver, but i can log into gold just fine. Any help would be great.

 

Hello!

 

I am sorry for the caused inconvenience.

 

Sometimes to login after the merge of accounts, you have to change your password.

Could you please go ahead and change your password here PASSWORD RESET. ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Please let me know if this helps, looking forward to your reply.

I wish you a good day!

 

Kind regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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Fantastic. It'd worked. Thank you so much and have a great day!

Fantastic. It'd worked. Thank you so much and have a great day!

Great to hear!

 

I will now close this thread, since I can't assist you further.

If you have any other question regards anything, make sure to ask and make a new thread.

 

Kind regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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