Hi,

 

(Sorry for my bad english, i'm french, and i don't use google trad)

 

I'm a old player, (2016) and, i have merge my old account on Silver Server, but, i'm at the First gym, with 0 pokemon, and no pokedex.

But, in 2016, i have 4 Badges, and a team.

I have lost all...

 

Can you help me ?

 

Thanks.

Image

Hi,

 

(Sorry for my bad english, i'm french, and i don't use google trad)

 

I'm a old player, (2016) and, i have merge my old account on Silver Server, but, i'm at the First gym, with 0 pokemon, and no pokedex.

But, in 2016, i have 4 Badges, and a team.

I have lost all...

 

Can you help me ?

 

Thanks.

Hello @badcats,

 

I'm sorry for the inconvenience experienced.

 

Unfortunately you may have been a part of a server wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it (yours had 2 hours). This was done to stabilize the server due to numerous crashes.

 

Since the account was wiped, we aren't able to retrieve your data. In this case, we are able to offer you an account reset.

Are you interested in taking this offer? You will keep your 120 coins ofcourse.

Looking forward to your reply and have a good day!

 

Kind regards, Contrary

Thanks for the coins.

I restart all of the game, its cool ;)

But, i don't have only 2 Hours on my old account ^^ But no problem ;)

 

Bye

I have re-launch my account on gold, but its not wiped :/

I want wipe just on Silver server, i play on Gold with my friends

I want wipe just on Silver server, i play on Gold with my friends

Done, we reset the story progress on the Silver server.

Have fun with it!

 

Since the issue is solved, I will close this thread.

Have a good day!

 

Kind regards, Contrary