Shiny11 Posted August 28, 2019 Share Posted August 28, 2019 Hello, I haven't found any info regarding this issue. I though it was a known problem but even after the rework of the boss pewdie and diepy it still does not work for me I'll atach screenshots. I have 11 coins and some amount of reward poitns wich I can't see. NPC doesn't seems to recognize my 11 coins saying i have less than 5. PS: Daily sinnoh pokemon gave me 2 coins extra but doesnt apear as 13 (I'm pretty sure). I can use reward poits to sync pokes but not shiny pokes. Does it mean i have +5 but -30? ¿How does those points work? Thank you. Link to comment Share on other sites More sharing options...
Travok Posted August 28, 2019 Share Posted August 28, 2019 Hello, I haven't found any info regarding this issue. I though it was a known problem but even after the rework of the boss pewdie and diepy it still does not work for me I'll atach screenshots. I have 11 coins and some amount of reward poitns wich I can't see. NPC doesn't seems to recognize my 11 coins saying i have less than 5. [ATTACH type=full" alt="options.PNG]102551[/ATTACH][ATTACH type=full" width="446px" alt="coins.PNG]102552[/ATTACH] [ATTACH type=full" width="536px" alt="reward points.PNG]102553[/ATTACH] [ATTACH type=full" width="541px" alt="5_but_i_have_11.PNG]102554[/ATTACH] PS: Daily sinnoh pokemon gave me 2 coins extra but doesnt apear as 13 (I'm pretty sure). I can use reward poits to sync pokes but not shiny pokes. Does it mean i have +5 but -30? ¿How does those points work? Thank you. Hi Shiny11, the coins and reward points are different. You use the coins in the slot machines and every time you use a coin you win an item and get reward points, you can then speak to the receptionist to redeem the reward points. I do see a bug on there as even if you have 0 points it should show you the points you have as well as the coin fragments, yours does not seem to do this. I will pass this on to a member of the content team to look into and ask that you stay away from the game corner for the time being until they've looked into this for you. width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
Travok Posted August 28, 2019 Share Posted August 28, 2019 Hello, I haven't found any info regarding this issue. I though it was a known problem but even after the rework of the boss pewdie and diepy it still does not work for me I'll atach screenshots. I have 11 coins and some amount of reward poitns wich I can't see. NPC doesn't seems to recognize my 11 coins saying i have less than 5. [ATTACH type=full" alt="options.PNG]102551[/ATTACH][ATTACH type=full" width="446px" alt="coins.PNG]102552[/ATTACH] [ATTACH type=full" width="536px" alt="reward points.PNG]102553[/ATTACH] [ATTACH type=full" width="541px" alt="5_but_i_have_11.PNG]102554[/ATTACH] PS: Daily sinnoh pokemon gave me 2 coins extra but doesnt apear as 13 (I'm pretty sure). I can use reward poits to sync pokes but not shiny pokes. Does it mean i have +5 but -30? ¿How does those points work? Thank you. Hi Shiny11, I've spoken with one of the content team and they've told me that the issue has been fixed. You should be able to see how many reward points and coin fragments you have now. Please let me know if this is not the case. width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
Shiny11 Posted August 28, 2019 Author Share Posted August 28, 2019 Hi Shiny11, I've spoken with one of the content team and they've told me that the issue has been fixed. You should be able to see how many reward points and coin fragments you have now. Please let me know if this is not the case. Hi Travok, it still doesn't work I'll atach sc of the messages I receive now: The second option message has changed, but I still can't manage to use the coins properly. I'm interested on seeing shiny pokes so havent tried option 5.1 to sync pokes. Thank you. Shiny11. Link to comment Share on other sites More sharing options...
Travok Posted August 28, 2019 Share Posted August 28, 2019 Hi Travok, it still doesn't work I'll atach sc of the messages I receive now: [ATTACH type=full" width="527px" alt="1Options.PNG]102608[/ATTACH][ATTACH type=full" width="467px" alt="First_option.PNG]102609[/ATTACH] [ATTACH type=full" width="478px" alt="second_option.PNG]102610[/ATTACH][ATTACH type=full" width="529px" alt="third_option.PNG]102611[/ATTACH] [ATTACH type=full" alt="Forth_option.PNG]102612[/ATTACH][ATTACH type=full" alt="Fifth_option.PNG]102613[/ATTACH] [ATTACH type=full" alt="5.1_option.PNG]102614[/ATTACH][ATTACH type=full" alt="5.2_option.PNG]102615[/ATTACH] [ATTACH type=full" alt="5.3_option.PNG]102618[/ATTACH] The second option message has changed, but I still can't manage to use the coins properly. I'm interested on seeing shiny pokes so havent tried option 5.1 to sync pokes. Thank you. Shiny11. Hi Shiny11, I'm really sorry for the inconvenience, I can see that the coin fragments have been fixed but that the reward points haven't. I shall ask a member of the content team to redo it and hopefully get it fixed for you. width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
Travok Posted August 29, 2019 Share Posted August 29, 2019 Hi Travok, it still doesn't work I'll atach sc of the messages I receive now: [ATTACH type=full" width="527px" alt="1Options.PNG]102608[/ATTACH][ATTACH type=full" width="467px" alt="First_option.PNG]102609[/ATTACH] [ATTACH type=full" width="478px" alt="second_option.PNG]102610[/ATTACH][ATTACH type=full" width="529px" alt="third_option.PNG]102611[/ATTACH] [ATTACH type=full" alt="Forth_option.PNG]102612[/ATTACH][ATTACH type=full" alt="Fifth_option.PNG]102613[/ATTACH] [ATTACH type=full" alt="5.1_option.PNG]102614[/ATTACH][ATTACH type=full" alt="5.2_option.PNG]102615[/ATTACH] [ATTACH type=full" alt="5.3_option.PNG]102618[/ATTACH] The second option message has changed, but I still can't manage to use the coins properly. I'm interested on seeing shiny pokes so havent tried option 5.1 to sync pokes. Thank you. Shiny11. Hi Shiny11, Firling has had a look and believes he has fixed it. Please let me know if it's still a problem or if there's anything else. width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
Shiny11 Posted August 29, 2019 Author Share Posted August 29, 2019 Hi Shiny11, Firling has had a look and believes he has fixed it. Please let me know if it's still a problem or if there's anything else. Hi Travok, I can see the number of reward points in option 5, but when I click option 2, it says i got 0 coins, not reward points which I believe they are diferent things. While option 1 It says I got 11 coins, option 2 says I got 0 coins (it should be reward points). I believe that makes me not being able to still use option 4. Which still telling me I need atleast 5 coin fragment but I have 0. (I have 11 coin fragment and 0 reward point) Link to comment Share on other sites More sharing options...
Travok Posted August 29, 2019 Share Posted August 29, 2019 Hi Travok, I can see the number of reward points in option 5, but when I click option 2, it says i got 0 coins, not reward points which I believe they are diferent things. While option 1 It says I got 11 coins, option 2 says I got 0 coins (it should be reward points). I believe that makes me not being able to still use option 4. Which still telling me I need atleast 5 coin fragment but I have 0. (I have 11 coin fragment and 0 reward point) Hi Shiny11, option 4 is for exchanging coin fragments into coins. You have 0 fragments that's why you can't use it. The 11 you have is for coins. Coins are used in slots to play whereas 5 coin fragments make a coin. Can you provide a screenshot of option 2 please. width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
Shiny11 Posted August 29, 2019 Author Share Posted August 29, 2019 Hi Shiny11, option 4 is for exchanging coin fragments into coins. You have 0 fragments that's why you can't use it. The 11 you have is for coins. Coins are used in slots to play whereas 5 coin fragments make a coin. Can you provide a screenshot of option 2 please. Hi, I finally understood the mechanics of the coin slots, I never tried to play on the machine. I tried twice and now it's working properly. I had this before as option 2: And now that I played on machine slots I have this: I belive it's solved now. Thanks for ur help. Can be locked as resolved. Shiny11. Link to comment Share on other sites More sharing options...
Travok Posted August 29, 2019 Share Posted August 29, 2019 Hi dude, I'm glad it's all sorted for you, I will lock the thread and wish you luck with getting some good items on the slots width=695pxhttps://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img] Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem. All unsolicited message will be ignored for the above reason. * General support * Bug resolution center * report center * Discipline appeals * Game guide * Link to comment Share on other sites More sharing options...
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