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cant play

Kaliexkitten
in Resolved General Support

Featured Replies

I can't start up the game. I keep getting 'failed to load i2ccp" error. I've tried taking down the firewall , restarting, redownloading and everything I could think of.

I even followed these directions and still have same problem. I don't know what to do. :(

 

  1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
  2. Install the latest version of .NET Framework
  3. Restart your computer
  4. Totally disable your Firewall and Antivirus
  5. Download again the game from HERE
  6. Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER)
  7. Run the program as Administrator

I can't start up the game. I keep getting 'failed to load i2ccp" error. I've tried taking down the firewall , restarting, redownloading and everything I could think of.

I even followed these directions and still have same problem. I don't know what to do. :(

 

  1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
  2. Install the latest version of .NET Framework
  3. Restart your computer
  4. Totally disable your Firewall and Antivirus
  5. Download again the game from HERE
  6. Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER)
  7. Run the program as Administrator

Hey @KalieXKitten,

 

I am sorry for the caused inconvenience.

 

Could you tell me what your operative system is? (64 or 32 bit)

Also, are you using a antivirus on your device?

 

Looking forward to hear from you.

Kind regards. Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

  • Author

Hey @KalieXKitten,

 

I am sorry for the caused inconvenience.

 

Could you tell me what your operative system is? (64 or 32 bit)

Also, are you using a antivirus on your device?

 

Looking forward to hear from you.

Kind regards. Contrary

My dad fixed it. Not sure what he did, but I can play now :)

My dad fixed it. Not sure what he did, but I can play now :)

I am great to see your issue got solved.

 

Going to close this thread now, since the issue is solved.

Have a good day!

 

Kind regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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