Odurawan Posted October 10, 2019 Share Posted October 10, 2019 Hello admin/mod, I need help to recover my game client password. Since forum and game client didn't use the same password. I can't login to my acc ingame. Thus, I tried to reset the password through PRO homepage. The link has been sent to my email. The problem is, when I put the password and try to proceed, I got error message saying that the "Token Expired". Because of that, the reset password failed. Link to comment https://pokemonrevolution.net/forum/topic/137451-unable-to-reset-password/ Share on other sites More sharing options...
Odurawan Posted October 10, 2019 Author Share Posted October 10, 2019 Help ? Link to comment https://pokemonrevolution.net/forum/topic/137451-unable-to-reset-password/#findComment-754885 Share on other sites More sharing options...
Qyana Posted October 10, 2019 Share Posted October 10, 2019 same trouble in here Link to comment https://pokemonrevolution.net/forum/topic/137451-unable-to-reset-password/#findComment-754886 Share on other sites More sharing options...
Waleed1301 Posted October 10, 2019 Share Posted October 10, 2019 Try clearing Cookies/Cache on the browser you are using or try another browser. Also when you write the username for you to receive the email write it all in Lower Case letters. Link to comment https://pokemonrevolution.net/forum/topic/137451-unable-to-reset-password/#findComment-754928 Share on other sites More sharing options...
Waleed1301 Posted October 10, 2019 Share Posted October 10, 2019 Copy and paste this link in a different browser if you plan to do so. https://pokemonrevolution.net/forgot-password Link to comment https://pokemonrevolution.net/forum/topic/137451-unable-to-reset-password/#findComment-754930 Share on other sites More sharing options...
Odurawan Posted October 12, 2019 Author Share Posted October 12, 2019 Tried both suggestion. But it seems like the trouble still same. I'm tired to try anymore. Admin can just close this topic. Anyway thanks for the helps. Link to comment https://pokemonrevolution.net/forum/topic/137451-unable-to-reset-password/#findComment-755524 Share on other sites More sharing options...
Administrator Shinohara Posted October 17, 2019 Administrator Share Posted October 17, 2019 Tried both suggestion. But it seems like the trouble still same. I'm tired to try anymore. Admin can just close this topic. Anyway thanks for the helps. Hi @Odurawan I'm sorry for the inconvenience experienced. Could you please try to delete all the current received email of PRO, download another browser and try to reset the password through the use of that? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/137451-unable-to-reset-password/#findComment-757213 Share on other sites More sharing options...
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