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Hey, so I've beaten the gym in Canalave, lost to Barry on the bridge and went to the library to speak to Dawn and Prof but they weren't there.. Don't know how I continue with the story.. please help

 

Hi MightyFox, how long ago was it that you gained the mine badge (canalave gym badge)? Do you remember if Barry appeared outside the gym doors when you left the gym?

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https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

Hi MightyFox, how long ago was it that you gained the mine badge (canalave gym badge)? Do you remember if Barry appeared outside the gym doors when you left the gym?

 

Hey Travok, I beat the gym at around 9:30 last night (UK time) and Barry was outside the gym. I then wanted to heal after the gym so crossed the bridge where he was waiting and battled me. I lost but he healed my pokes there. I knew I had to go to the library so crossed back over and went upstairs but there was no one there. I've spoken to Cynthia at Lake Valor and given her Grandma the charm thing. But I still can see them. I've also followed the Sinnoh Walkthrough to see if I have missed anything but don't believe I have.. :/

Hey Travok, I beat the gym at around 9:30 last night (UK time) and Barry was outside the gym. I then wanted to heal after the gym so crossed the bridge where he was waiting and battled me. I lost but he healed my pokes there. I knew I had to go to the library so crossed back over and went upstairs but there was no one there. I've spoken to Cynthia at Lake Valor and given her Grandma the charm thing. But I still can see them. I've also followed the Sinnoh Walkthrough to see if I have missed anything but don't believe I have.. :/

 

Hmm, that is weird. You should've battled Barry on the bridge before the gym battle and not after. I will ask a member of the content team to look into this because you've got the badge and if you've spoken to Barry outside the gym then they should be in the library. Something has obviously bugged out since you battled him on the bidge after the gym. I'm assuming your variables are showing the bridge battle as your last interaction with Barry and therefore it doesn't think you've reached the point where they should be in the library.

 

I will speak to a member of the content team to see what they can do and reply here when I've got a response.

width=695px

https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

Hey Travok, I beat the gym at around 9:30 last night (UK time) and Barry was outside the gym. I then wanted to heal after the gym so crossed the bridge where he was waiting and battled me. I lost but he healed my pokes there. I knew I had to go to the library so crossed back over and went upstairs but there was no one there. I've spoken to Cynthia at Lake Valor and given her Grandma the charm thing. But I still can see them. I've also followed the Sinnoh Walkthrough to see if I have missed anything but don't believe I have.. :/

 

I have fixed the issue for you and they will now be in library now. please let us know if you do not see them.

 

Can you let me know how you got to the gym? did you cross the bridge before battling the gym, and if so, did you fight Barry prior to the gym?

There’s something you’d better understand about me ‘cause it’s important, and one day your life may depend on it: I am definitely a mad man with a box!

width=274pxhttps://cdn.discordapp.com/attachments/448976514642477056/659904159201361990/poke_who2.png[/img]

Hi guys, I really appreciate your support and how quickly you have replied. The issue is now sorted, thank you!! So I arrived in Canalave, went to the Poke Centre, then checked out the guy who takes you to the Halloween Event. I battled 3 people I believe then came back, visited the Poke Centre and crossed the bridge (no Barry). I battled the gym, Barry was waiting outside where he spoke to visit the Library. I wanted to heal first so as I crossed the bridge for the PokeCentre he battled me and (as I was so weak), he won. He then healed me after the battle and I visited the library.

 

If there is any way that I can review how well you guys have helped me, please send that my way! I didn't get all the way to Sinnoh for it to bug out now haha! Thanks again and enjoy your day.

Thanks for the update. We will look into why it happened as well.

There’s something you’d better understand about me ‘cause it’s important, and one day your life may depend on it: I am definitely a mad man with a box!

width=274pxhttps://cdn.discordapp.com/attachments/448976514642477056/659904159201361990/poke_who2.png[/img]

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