Lost pokemon in lending

[Ceroo]

So, I borrowed my friend's pokemon which is a smeargle for 30 days.

Yesterday I decide to click send back, and there is a pop up saying that the pokemon has returned.

But today my friend told me she never received her smeargle back, when I check her storage there is no smeargle that I borrowed, as well as in my storage too there are no smeargle.

Can this case get solved? because she love her smeargle and i feel bad this happen because of me -_-

Unfortunately, both of us don't have the screenshot/id of the smeargle.

This is our ID,

Smeargle's owner: Nagisara (silver)

borrower: Ceroo (Silver)

The time when I send it back is absolutely yesterday.

[Ceroo]

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[Ceroo]

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[Contrary]

So, I borrowed my friend's pokemon which is a smeargle for 30 days.

Yesterday I decide to click send back, and there is a pop up saying that the pokemon has returned.

But today my friend told me she never received her smeargle back, when I check her storage there is no smeargle that I borrowed, as well as in my storage too there are no smeargle.

Can this case get solved? because she love her smeargle and i feel bad this happen because of me -_-

Unfortunately, both of us don't have the screenshot/id of the smeargle.

This is our ID,

Smeargle's owner: Nagisara (silver)

borrower: Ceroo (Silver)

The time when I send it back is absolutely yesterday.

Hello @Ceroo,

 

I'm sorry for the inconvenience.

Currently there is a lending bug where you won't receive the returned pokemon right away.

You will get them back eventually, it just takes a little longer (can't say exactly how long).

 

Please be patient with your friend in the meanwhile. It will return.

Have a nice day.

 

Kind regards, Contrary