Eltrion Posted January 31, 2020 Share Posted January 31, 2020 Today , I can't log in dashboard but I can log in the forum by same account and password...need help Link to comment Share on other sites More sharing options...
Nezuko Posted January 31, 2020 Share Posted January 31, 2020 Today , I can't log in dashboard but I can log in the forum by same account and password...need help Greetings, @Eltrion Sorry for the inconvenience. If you're not able to log on dashboard i would like recommend you use the option forgot password to reset your passwords and be able to log on dashboard to use this option click HERE. I hope this have solved your issue. Have a great day, Nezuko Link to comment Share on other sites More sharing options...
Eltrion Posted February 1, 2020 Author Share Posted February 1, 2020 The username you entered does not exist... When I submit my username or mail Link to comment Share on other sites More sharing options...
Eltrion Posted February 1, 2020 Author Share Posted February 1, 2020 Link to comment Share on other sites More sharing options...
Eltrion Posted February 1, 2020 Author Share Posted February 1, 2020 Greetings, @Eltrion Sorry for the inconvenience. If you're not able to log on dashboard i would like recommend you use the option forgot password to reset your passwords and be able to log on dashboard to use this option click HERE. I hope this have solved your issue. Have a great day, Nezuko Link to comment Share on other sites More sharing options...
Nezuko Posted February 1, 2020 Share Posted February 1, 2020 [ATTACH type=full" alt="125248]125248[/ATTACH] [ATTACH type=full" alt="125249]125249[/ATTACH] Greetings, @Eltrion Sorry for the inconvenience. Can you please check in the email linked to Eltrion? you should have recived the email to change password. i will be waitting your reply. Have a great day, Nezuko Link to comment Share on other sites More sharing options...
Eltrion Posted February 1, 2020 Author Share Posted February 1, 2020 I find the change password mail in my email, and I change my password successfully ,but I still can't log in your official website or dashboard . it does not affect the game, I can log in the game and play it well. Link to comment Share on other sites More sharing options...
Eltrion Posted February 5, 2020 Author Share Posted February 5, 2020 Greetings, @Eltrion Sorry for the inconvenience. Can you please check in the email linked to Eltrion? you should have recived the email to change password. i will be waitting your reply. Have a great day, Nezuko so...? Link to comment Share on other sites More sharing options...
Nezuko Posted February 5, 2020 Share Posted February 5, 2020 so...? Greetings, @Eltrion sorry for the inconvenience and in the delay on the response. I would like to ask you which browser you're using to log on the dashboard and if continue not working try it with another browser. I will be waitting your reply. Have a great day, Nezuko Link to comment Share on other sites More sharing options...
Eltrion Posted February 5, 2020 Author Share Posted February 5, 2020 Greetings, @Eltrion sorry for the inconvenience and in the delay on the response. I would like to ask you which browser you're using to log on the dashboard and if continue not working try it with another browser. I will be waitting your reply. Have a great day, Nezuko It's ok , ty. Link to comment Share on other sites More sharing options...
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