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My cleffable vanished i can't catch it, we can restore it? Pls i'm depressed now :(

Hello,

 

I can see in our tools that you've spoken with the Clefable and that you should've battled it.

What happened afterwards? Looking forward to hear from you.

 

Kind regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

I talk with clefable and game freezzed.

 

Hello @RaakaG,

 

I am really sorry for the caused inconvenience.

 

Unfortunately, we don't refund in such cases, simply because we can't respawn it for you.

As we weren't experiencing any server issues or anyone else had any problems I think the issue's cause was on your end.

 

However the Clefable is huntable at the moment, so that is a way to get it. I wish you goodluck in case you decide to hunt it.

 

Once again I am sorry for the inconvenience and hope for your understanding.

If you have any other question, please don't hesitate to ask.

I wish you a good day!

 

Kind Regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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