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I made a mistake when joining my account and I request another opportunity to join my account to the correct server to recover my pokemon please.

Hello,

 

Could you tell me what the reason is you want your account to be unmerged?

It seems like you picked the correct server on our tools, so I would like to know.

 

Here is some information about the Server merge. Look through it, it might answer your question.

Looking forward to hear from you.

 

Kind regards, Contrary

  • Like 1

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

when I unlink my account from the red and blue server but if I can recover my greatest progress to yellow, which was in gold a long time ago.

I unmerged your account. Please merge it again on the Dashboard and pick the right server this time.

Hope this solves your issue.

 

Kind regards, Contrary

  • Like 1

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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