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Poke not in my box


Nlyax

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hello i catched a eevee in a outbreak and its not in my box i still have the image of the eevee but its not in my box! Pls help

Hello,

 

I can't find the Eevee with our tools aswell.

 

Was their a server crash that happened right after? If so I have to inform you that you lost the Eevee during a rollback

Here you can read a little bit about the rollback;

Some times when the game crashes/stuck, you might lose some of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a Rollback. We are so sorry for your case, however, further action can not be taken for it.

 

Once again I am sorry for the inconvenience and hope for your understanding.

If you have any other question, please don't hesitate to ask.

I wish you a good day!

 

Kind Regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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yea and i found the reason of server crash 2 well nvm i guess

Alright then.

 

I will lock the thread as I can't assist you anymore.

Have a good day.

 

Kind regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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