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Hello every one. I need some help with logging in. Can a moderator or someone of higher authority check to see if my account got banned? I'm not quite sure what happened. I was playing on silver server fine just a few hours ago and now I can't log in. All it says is "cant connect to server" but the funny thing is. I can connect to gold server just fine. I've uninstalled and reinstalled the game multiple times and checked my internet connection various amounts of times but to it still shows the same thing for silver server. If someone can help me with this, I'll be forever grateful. Thank you

 

IGN: Darjeeling silver (not sure if this is needed or not)

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Hello every one. I need some help with logging in. Can a moderator or someone of higher authority check to see if my account got banned? I'm not quite sure what happened. I was playing on silver server fine just a few hours ago and now I can't log in. All it says is "cant connect to server" but the funny thing is. I can connect to gold server just fine. I've uninstalled and reinstalled the game multiple times and checked my internet connection various amounts of times but to it still shows the same thing for silver server. If someone can help me with this, I'll be forever grateful. Thank you

 

IGN: Darjeeling silver (not sure if this is needed or not)

Hi there.

 

Sorry for the inconvenience. I have checked your account and you don't seem to be banned. Could you please try opening the console by pressing F2 and putting connect [iCODE]connect 103.136.40.204 800[/iCODE]

 

Let me know if you need further help.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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Greetings Fluffles. I tried the command but to no avail, it still does not let me connect to the silver server.

Hi there.

 

Sorry for the inconvenience. I have checked your account and you don't seem to be banned. Could you please try opening the console by pressing F2 and putting connect [iCODE]connect 103.136.40.204 800[/iCODE]

 

Let me know if you need further help.

Greetings Fluffles. I tried the command but to no avail, it still does not let me connect to the silver server.

Hi there,

 

Sorry for the inconvenience. Could you please try using a VPN? Although, you should check you're allowed to do so in your country first.

 

Please let me know if you need any further help.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Hi there,

 

Sorry for the inconvenience. Could you please try using a VPN? Although, you should check you're allowed to do so in your country first.

 

Please let me know if you need any further help.

Looks like it worked. Thank you a lot Fluffles. Im forever in your debt. :CharYay:

Looks like it worked. Thank you a lot Fluffles. Im forever in your debt. :CharYay:

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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