Hi,

i accidentally chose the wrong server as my main account.

Could you pls unmerge my account. Thanks

Hello @Layout02,

 

Are you sure, cause when I check our Tools it looks like you merged correct. The 114 Hours from your Blue Account are now on Silver. Can you try again and maybe give me a Screenshot from your Trainers Card after logging into Silver Server?

 

Greetings,

M3ru3m

Hello and thanks for the quick feedback.

 

Attached you can find my screenshot.

As you can see i even own lvl 100 pkmns that i trained myself, while not having a single badge.

Its true that the merge worked in terms of money and pokemons but my while progress of the past year is pretty much gone.

I was in Sinnoh with a friend and even own Sinnoh pokemons, that i cought myself but all of the progress (badges n stuff) is gone.

Hello @Layout02,

 

Sorry my bad. It is a merging Problem. I will unmerge the Accounts for you and when you merge again be sure to pick the Blue Server as your Main :-) Is that ok for you? The new Progress you made on Silver so far will be lost.

 

 

Greetings,

M3ru3m

Edited May 30, 20206 yr by M3ru3m

Hello man,

thats perfect, please do that.

 

PS: if you did it already, nothing has changed.

Hello @Layout02,

 

Your Accounts have been unmerged and merged correctly by our Devs. Please let me know if everything works for you now. :-)

 

 

Greetings,

M3ru3m

Everything worked perfectly!

Thanks for the help and the effort. :-)

You are very welcome. I am happy to hear the Problem is solved :-) I will close the thread then now. Feel free to open a new one whenever you run into any Problems or have any questions.

 

Have a great day and have fun playing,

M3ru3m