Can't play, can't connect to servers.

Are the servers down?

Hello @Richardzk7

 

Can you try to login again? I guess server are up at this time.

When you tried to login then may be servers are down. Also , to check server status you can use discord server. To check it you need to write ^up in bot commands channel.

 

LOOKING FOR A REPLY,

@supertrainers

Hello @Richardzk7

 

Can you try to login again? I guess server are up at this time.

When you tried to login then may be servers are down. Also , to check server status you can use discord server. To check it you need to write ^up in bot commands channel.

 

LOOKING FOR A REPLY,

@supertrainers

Thanks for your response.

I tried login just now and still not working.

Can you try to clear cache and data of game and try again?

 

Kindly regards

Super

Can you try to clear cache and data of game and try again?

 

Kindly regards

Super

Apology for my ignorance, but how can I do that?

I looked everywhere for the clear cache option.

Thanks

Which player you are Android or PC?

Which player you are Android or PC?

PC Windows 10

Follow these steps -

 

1. Click Start, and then type "Disk Cleanup."
   
2. Click Disk Cleanup when it appears in the search results.
   
3. Make sure that drive "C:" is selected, and click "OK."
   
4. Check the box next to "Temporary files." It's up to you if you check other kinds of files.
   

Looking for a reply,

Super

Follow these steps -

 

1. Click Start, and then type "Disk Cleanup."
   
2. Click Disk Cleanup when it appears in the search results.
   
3. Make sure that drive "C:" is selected, and click "OK."
   
4. Check the box next to "Temporary files." It's up to you if you check other kinds of files.
   

Looking for a reply,

Super

Still not working.

What else can I do?

Hey ,

 

Could you please try to connect in the game, gold server, through the console? To do that, please press F2 in the login-screen and then copy paste the following command: connect

• connect 103.136.40.250 801
  

 

Please, try it and let me know if after doing that it fixes your issue.

 

Kindly regards ,

Supertrainers