Pokemon & Story Missing On Return

[Royaken]

Hello everyone! I started this game back in 2018 I believe and haven't played much since either the end of 2018 or beginning of 2019. When I last played, I remember switching 'continents' (I think). I am currently in Kanto which is where I remember beginning the first time I played. I know I beat the league in one of the continents and had a number of items and mounts and some higher leveled pokemon, but I no longer have any of those things and I'm not sure what happened. I don't think I have another account or anything. If you ask me if I remember the pokemon I had at the time, I unfortunately do not. Also, my pokedex is super empty. Almost like I never played. I apologize if I have this thread in the wrong spot, but I'd very much appreciate the help T^T

[Bhimoso]

If you've been a long time without playing, you might've played just before the merge of servers happened. In that case, you can read the instructions below to try and merge your account so as to keep your progress intact. You'll be able to recover your account's progress :)

 

If you simply forgot your original account, you can provide the emails and a Staff member can track down your accounts with that. I can't help you at all aside from this, so I hope they can help you out better!

 

I'm leaving you the instructions below. Welcome back!

 

If you can't log into Silver Server, you probably need to merge your Red & Blue accounts. You can merge them in the dashboard, make sure to select the right server as your main server. https://pokemonrevolution.net/dashboard/ If you're still unable to log into Silver after merging your account, you'll have to reset your password on the dashboard. For more info about the merge and about the errors that might occur with it, take a look at the following link: https://tinyurl.com/PROMerge