Weazul Posted March 6, 2016 Share Posted March 6, 2016 PRO Username: Do you have active membership?: Yes Your knowledge about PRO: Basic Knowledge What have you done before the problem was there? Entered the Pokemon center What have you already tried to solve the problem? Updated Unity. Updated Drivers. Restarted computer. Checked DirectX version. Description and Message My game keeps crashing every few minutes. I mainly happens when i change areas (moving to a different area, entering/exiting a building). I have attached link to the .zip file of the dump file and crash logs. https://www.mediafire.com/download/ijppwq16rxo777v/2016-03-05_181524.zip Link to comment Share on other sites More sharing options...
Spacemuffin Posted March 6, 2016 Share Posted March 6, 2016 Weazul its easier to just post the dump file and crash log into the post. That way we don't need to download something. In the past there have been malicious wares in "crash dumps / dump files" not saying yours has them just that seeing them on the post makes it easier to see. Back to business though. Questions for the moment. 1. Windows 10? 2. Reinstalled DirectX? 3. Is the error your getting an atidxx64.dll crash? General Support | Discord | Bug Resolution Center | Game Guides | Suggestions Link to comment Share on other sites More sharing options...
Weazul Posted March 6, 2016 Author Share Posted March 6, 2016 112984 Weazul its easier to just post the dump file and crash log into the post. That way we don't need to download something. In the past there have been malicious wares in "crash dumps / dump files" not saying yours has them just that seeing them on the post makes it easier to see. Back to business though. Questions for the moment. 1. Windows 10? 2. Reinstalled DirectX? 3. Is the error your getting an atidxx64.dll crash? oh sorry, yes i have windows 10. i havent tried reinstallin DirectX. And there's no error message, it just stops responding so i have no idea what kind of error it is. heres the error doc Unity Player [version: Unity 5.3.1f1_cc9cbbcc37b4] atidxx64.dll caused an Access Violation (0xc0000005) in module atidxx64.dll at 0033:c9aeba9f. Error occurred at 2016-03-05_182310. C:\Users\Wesley\Desktop\PROWin64\PRO64_93_3.exe, run by Wesley. 16% memory in use. 16246 MB physical memory [13560 MB free]. 18678 MB paging file [15522 MB free]. 134217728 MB user address space [134216602 MB free]. Read from location 00000000 caused an access violation. Context: RDI: 0x00000000 RSI: 0x00000000 RAX: 0x05968978 RBX: 0x05968970 RCX: 0x29b80000 RDX: 0x00000000 RIP: 0xc9aeba9f RBP: 0x00000000 SegCs: 0x00000033 EFlags: 0x00010246 RSP: 0x05a7f740 SegSs: 0x0000002b R8: 0x29bc0000 R9: 0x29ba7200 R10: 0x00000100 R11: 0x05a7f7d8 R12: 0x00000100 R13: 0x00000000 R14: 0x05a7f800 R15: 0x29ba7300 Bytes at CS:EIP: 48 8b 0a 4c 3b c9 7c 2a 48 03 4a 08 4c 3b f9 77 Stack: 0x05a7f740: 0df73550 00000000 c9ae7c3d 00007fff P5......=|...... 0x05a7f750: 05870860 00000000 c9ae0128 00007fff `.......(....... 0x05a7f760: 00000000 00000000 00000000 00000000 ................ 0x05a7f770: 00000000 00000000 0dea4580 00000000 .........E...... 0x05a7f780: 0dea4600 00000000 c9aec166 00007fff .F......f....... 0x05a7f790: 05a7f800 00000000 29ba7200 00000000 .........r.).... 0x05a7f7a0: 05968960 00000000 80070057 00000000 `.......W....... 0x05a7f7b0: fffffffe ffffffff 0dea4600 00000000 .........F...... 0x05a7f7c0: c9a785f0 00007fff 0589c9e0 00000000 ................ 0x05a7f7d0: 0ecf4d20 00000000 c9ae726f 00007fff M......or...... 0x05a7f7e0: 0589bad0 00000000 00000000 00000000 ................ 0x05a7f7f0: 00000000 00000000 0ecf4d20 00000000 ........ M...... 0x05a7f800: 29ba7200 00000000 00000100 00000000 .r.)............ 0x05a7f810: 00000000 00000000 00000000 00000000 ................ 0x05a7f820: 00000000 00000000 0ecf4d20 00000000 ........ M...... 0x05a7f830: 0ecf4d20 00000000 c9ae7415 00007fff M.......t...... 0x05a7f840: 00000000 00000000 c9ae867a 00007fff ........z....... 0x05a7f850: 00000000 00000000 d3a20abd 00007fff ................ 0x05a7f860: 05874900 00000000 1c785e70 00000000 .I......p^x..... 0x05a7f870: 0ecf4d20 00000000 c9ae83a8 00007fff M.............. 0x05a7f880: 0ecf4d20 00000000 05874900 00000000 M.......I...... 0x05a7f890: 00000000 00000000 c9ae01f4 00007fff ................ 0x05a7f8a0: 00000000 00000000 058748b0 00000000 .........H...... 0x05a7f8b0: 00000000 00000000 0ecf4d20 00000000 ........ M...... 0x05a7f8c0: 0de71310 00000000 c9acae6f 00007fff ........o....... 0x05a7f8d0: 29ba7200 00000000 00000100 00000000 .r.)............ 0x05a7f8e0: 0c112f30 00000000 00007435 00000000 0/......5t...... 0x05a7f8f0: 00000000 00000000 00000000 00000000 ................ 0x05a7f900: 00000000 00000000 00000000 00000000 ................ 0x05a7f910: 00000000 00000000 00000000 00000000 ................ 0x05a7f920: 00000000 00000000 058748b0 00000000 .........H...... 0x05a7f930: c9a63e20 00007fff 00000000 00000000 >.............. 0x05a7f940: 00000000 00000000 c9ae82e6 00007fff ................ 0x05a7f950: 29ba7200 00000000 00000000 00000000 .r.)............ 0x05a7f960: 05874900 00000000 00000000 00000000 .I.............. 0x05a7f970: fffffffe ffffffff d3a20bf9 00007fff ................ 0x05a7f980: 00000001 00000000 c9ae8254 00007fff ........T....... 0x05a7f990: 0ecf4d20 00000000 0ec9f650 00000000 M......P....... 0x05a7f9a0: 00000000 00000000 05870000 00000000 ................ 0x05a7f9b0: 0ecf4d20 00000000 c9ae79ce 00007fff M.......y...... 0x05a7f9c0: 0ecdb910 00000000 00000000 00000000 ................ 0x05a7f9d0: 0ec9f860 00000000 0ec9f850 00000000 `.......P....... 0x05a7f9e0: fffffffe ffffffff 05870000 00000000 ................ 0x05a7f9f0: 0ecdb910 00000000 c9ae78c4 00007fff .........x...... 0x05a7fa00: 0ecdb910 00000000 00000001 00000000 ................ 0x05a7fa10: 00000000 00000000 0ec6fc40 00000000 ........@....... 0x05a7fa20: 0ecc5be0 00000000 c9a6ead8 00007fff .[.............. 0x05a7fa30: 0ecdb910 00000000 00000000 00000000 ................ 0x05a7fa40: 00000000 00000000 0ec71060 00000000 ........`....... 0x05a7fa50: 00000000 00000000 c9a76df6 00007fff .........m...... 0x05a7fa60: 0ec71060 00000000 ca068078 00007fff `.......x....... 0x05a7fa70: 0ec9f860 00000000 00000006 00000000 `............... 0x05a7fa80: 00000000 00000000 c9a66815 00007fff .........h...... 0x05a7fa90: 0ec71060 00000000 05898130 00000000 `.......0....... 0x05a7faa0: 0587ea00 00000000 00000000 00000000 ................ 0x05a7fab0: 00000000 00000000 00000000 00000000 ................ 0x05a7fac0: 00000000 00000000 ca0661ef 00007fff .........a...... 0x05a7fad0: 0587ea00 00000000 00000000 00000000 ................ 0x05a7fae0: 004ee6c0 00000000 004f2320 00000000 ..N..... #O..... 0x05a7faf0: 00000000 00000000 ca12dcbb 00007fff ................ 0x05a7fb00: 00000000 00000000 004ee6c0 00000000 ..........N..... 0x05a7fb10: 00000000 00000000 004ee6c0 00000000 ..........N..... 0x05a7fb20: 00000000 00000000 ca12de62 00007fff ........b....... 0x05a7fb30: 00000000 00007fff 00000000 00000000 ................ 0x05a7fb40: 00000000 00000000 00000000 00000000 ................ 0x05a7fb50: 004ee6c0 00000000 d2fc8102 00007fff ..N............. 0x05a7fb60: ca12dd60 00007fff 004ee6c0 00000000 `.........N..... 0x05a7fb70: 00000000 00000000 00000000 00000000 ................ 0x05a7fb80: ca12dd60 00007fff d3a5c5b4 00007fff `............... 0x05a7fb90: d2fc80e0 00007fff 00000000 00000000 ................ 0x05a7fba0: 00000000 00000000 00000000 00000000 ................ 0x05a7fbb0: 00000000 00000000 d01e7c80 00007fff .........|...... 0x05a7fbc0: 05a7e8c0 00000000 05a7e8c0 00000000 ................ 0x05a7fbd0: 00000000 00000000 00000000 00000000 ................ 0x05a7fbe0: 00000000 00000000 00000000 00000000 ................ 0x05a7fbf0: 00000000 00000000 00000000 00000000 ................ 0x05a7fc00: 00000000 00000000 00000000 00000000 ................ 0x05a7fc10: 00000000 00000000 00000000 00000000 ................ 0x05a7fc20: 00000000 00000000 00000000 00000000 ................ 0x05a7fc30: 00000000 00000000 00000000 00000000 ................ 0x05a7fc40: 00000000 00000000 00000000 00000000 ................ 0x05a7fc50: 00000000 00000000 00000000 00000000 ................ 0x05a7fc60: 00000000 00000000 00000000 00000000 ................ 0x05a7fc70: 00000000 00000000 00000000 00000000 ................ 0x05a7fc80: 00000000 00000000 00000000 00000000 ................ 0x05a7fc90: 00000000 00000000 00000000 00000000 ................ 0x05a7fca0: 00000000 00000000 00000000 00000000 ................ 0x05a7fcb0: 00000000 00000000 00000000 00000000 ................ 0x05a7fcc0: 00000000 00000000 00000000 00000000 ................ 0x05a7fcd0: 00000000 00000000 00000000 00000000 ................ 0x05a7fce0: 00000000 00000000 00000000 00000000 ................ 0x05a7fcf0: 00000000 00000000 00000000 00000000 ................ 0x05a7fd00: 00000000 00000000 00000000 00000000 ................ 0x05a7fd10: 00000000 00000000 00000000 00000000 ................ 0x05a7fd20: 00000000 00000000 00000000 00000000 ................ 0x05a7fd30: 00000000 00000000 00000000 00000000 ................ 0x05a7fd40: 00000000 00000000 00000000 00000000 ................ 0x05a7fd50: 00000000 00000000 00000000 00000000 ................ 0x05a7fd60: 00000000 00000000 00000000 00000000 ................ 0x05a7fd70: 00000000 00000000 00000000 00000000 ................ 0x05a7fd80: 00000000 00000000 00000000 00000000 ................ 0x05a7fd90: 00000000 00000000 00000000 00000000 ................ 0x05a7fda0: 00000000 00000000 00000000 00000000 ................ 0x05a7fdb0: 00000000 00000000 00000000 00000000 ................ 0x05a7fdc0: 00000000 00000000 00000000 00000000 ................ 0x05a7fdd0: 00000000 00000000 00000000 00000000 ................ 0x05a7fde0: 00000000 00000000 00000000 00000000 ................ 0x05a7fdf0: 00000000 00000000 00000000 00000000 ................ 0x05a7fe00: 00000000 00000000 00000000 00000000 ................ 0x05a7fe10: 00000000 00000000 00000000 00000000 ................ 0x05a7fe20: 00000000 00000000 00000000 00000000 ................ 0x05a7fe30: 00000000 00000000 00000000 00000000 ................ 0x05a7fe40: 00000000 00000000 00000000 00000000 ................ 0x05a7fe50: 00000000 00000000 00000000 00000000 ................ 0x05a7fe60: 00000000 00000000 00000000 00000000 ................ 0x05a7fe70: 00000000 00000000 00000000 00000000 ................ 0x05a7fe80: 00000000 00000000 00000000 00000000 ................ 0x05a7fe90: 00000000 00000000 00000000 00000000 ................ 0x05a7fea0: 00000000 00000000 00000000 00000000 ................ 0x05a7feb0: 00000000 00000000 00000000 00000000 ................ 0x05a7fec0: 00000000 00000000 00000000 00000000 ................ 0x05a7fed0: 00000000 00000000 00000000 00000000 ................ 0x05a7fee0: 00000000 00000000 00000000 00000000 ................ 0x05a7fef0: 00000000 00000000 00000000 00000000 ................ 0x05a7ff00: 00000000 00000000 00000000 00000000 ................ 0x05a7ff10: 00000000 00000000 00000000 00000000 ................ 0x05a7ff20: 00000000 00000000 00000000 00000000 ................ 0x05a7ff30: 00000000 00000000 00000000 00000000 ................ 0x05a7ff40: 00000000 00000000 00000000 00000000 ................ 0x05a7ff50: 00000000 00000000 00000000 00000000 ................ 0x05a7ff60: 00000000 00000000 00000000 00000000 ................ 0x05a7ff70: 00000000 00000000 00000000 00000000 ................ 0x05a7ff80: 00000000 00000000 00000000 00000000 ................ 0x05a7ff90: 00000000 00000000 00000000 00000000 ................ 0x05a7ffa0: 00000000 00000000 00000000 00000000 ................ 0x05a7ffb0: 00000000 00000000 00000000 00000000 ................ 0x05a7ffc0: 00000000 00000000 00000000 00000000 ................ 0x05a7ffd0: 00000000 00000000 00000000 00000000 ................ 0x05a7ffe0: 00000000 00000000 00000000 00000000 ................ 0x05a7fff0: 00000000 00000000 00000000 00000000 ................ Module 1 C:\WINDOWS\SYSTEM32\xinput1_3.dll Image Base: 0x00400000 Image Size: 0x0001e000 File Size: 107368 File Time: 2007-04-04_185422 Version: Company: Microsoft Corporation Product: Microsoft® DirectX for Windows® FileDesc: Microsoft Common Controller API FileVer: 9.18.944.0 ProdVer: 9.18.944.0 Module 2 C:\Program Files\Bonjour\mdnsNSP.dll Image Base: 0x746a0000 Image Size: 0x00026000 File Size: 133392 File Time: 2015-08-12_150342 Version: Company: Apple Inc. Product: Bonjour FileDesc: Bonjour Namespace Provider FileVer: 3.1.0.1 ProdVer: 3.1.0.1 == [end of error.log] == Link to comment Share on other sites More sharing options...
Spacemuffin Posted March 6, 2016 Share Posted March 6, 2016 A number of Windows 10 users are getting the same error you have. What I have been telling others is this. So I would suggest checking all your drivers and then try playing the game. If the crash continues reinstall Directx as most of the current gaming issues for Windows 10 are Directx script issues. If neither of these are working if you did the free upgrade to windows 10 I'd personally suggest to revert back to Windows 7. Windows 10 is great and all but a lot of games have had issues with it. Edit: Also, did you try Shane's Windows 10 Fix? https://pokemonrevolution.net/forum/viewtopic.php?f=14&t=14688 General Support | Discord | Bug Resolution Center | Game Guides | Suggestions Link to comment Share on other sites More sharing options...
Bassel Posted March 6, 2016 Share Posted March 6, 2016 What do you mean checking all your drivers then playing? Link to comment Share on other sites More sharing options...
Lafleur Posted March 6, 2016 Share Posted March 6, 2016 https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=14738 Try to use the guide to fix the most known issues Windows 10 has with PRO. All credit to Jaszie for creating the signature. Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
Bassel Posted March 6, 2016 Share Posted March 6, 2016 Try to use the guide to fix the most known issues Windows 10 has with PRO. Is this problem going to be fixed or is it permanent? Link to comment Share on other sites More sharing options...
Spacemuffin Posted March 6, 2016 Share Posted March 6, 2016 Its actually not a PRO issue its a Windows 10 / Direct10 issue for most games. This same error happens for a lot of games on Windows 10. General Support | Discord | Bug Resolution Center | Game Guides | Suggestions Link to comment Share on other sites More sharing options...
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