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A while back I encountered a Ponyta and clicked run but for some reason it threw one of my Cherish Balls (I had 3 at the time) and caught the Ponyta.

The same thing happened earlier today but this time it happened when I encountered a Zubat and now I only have 1 Cherish Ball...

 
 

I still have the Ponyta and Zubat and as you can see they have been caught with the Cherish Balls even though I clicked run

 

ponyta.jpg

zubat.jpg

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12 minutes ago, Sharpedonite said:

A while back I encountered a Ponyta and clicked run but for some reason it threw one of my Cherish Balls (I had 3 at the time) and caught the Ponyta.

The same thing happened earlier today but this time it happened when I encountered a Zubat and now I only have 1 Cherish Ball...

 
 

I still have the Ponyta and Zubat and as you can see they have been caught with the Cherish Balls even though I clicked run

 

ponyta.jpg

zubat.jpg

Maybe u have in ur toolbox (the 1-6 in the bottom left corner, near the cash) set a cherish ball as 4, and maybe u pressed 4 to run, and instead u threw ur Cherish balls?

image.png.20003f8f638525f195519655e118e2e0.png

1 hour ago, envymeister said:

Maybe u have in ur toolbox (the 1-6 in the bottom left corner, near the cash) set a cherish ball as 4, and maybe u pressed 4 to run, and instead u threw ur Cherish balls?

These are the items that I've had in my toolbar for a few months.

Only time I would change it is if I want to use my blue Togekiss mount instead of the Halloween Rapidash mount.

toolbar.jpg

Edited by Sharpedonite
needed to add more text
On 11/2/2020 at 1:53 PM, Sharpedonite said:

.

 

Hey there!

 

I am sorry for the inconvenience. Could it be that you pressed the shortcut 4 when you had your bag open? This could be the slot with your Cherish Ball, meaning when you have the bag open in-game you'll throw them over running away. Looking forward to your reply. 

 

Kind regards, Noxious

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7 hours ago, Noxious said:

 

Hey there!

 

I am sorry for the inconvenience. Could it be that you pressed the shortcut 4 when you had your bag open? This could be the slot with your Cherish Ball, meaning when you have the bag open in-game you'll throw them over running away. Looking forward to your reply. 

 

Kind regards, Noxious

Hello, I normally click run, bag, etc when I'm in a battle and I'm 100% sure I clicked run instead of the bag.

On 11/3/2020 at 10:48 PM, Sharpedonite said:

Hello, I normally click run, bag, etc when I'm in a battle and I'm 100% sure I clicked run instead of the bag.

 

Hey there!

 

I can offer you the following thing: If you delete both of the Pokemon you've caught with the Cherish Ball, I can get your two balls restored. Please let me know whether you accept this offer. 

 

Kind regards, Noxious

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General Support | Bug Resolution Center | Punishment Policy

 

Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help.

14 hours ago, Noxious said:

 

Hey there!

 

I can offer you the following thing: If you delete both of the Pokemon you've caught with the Cherish Ball, I can get your two balls restored. Please let me know whether you accept this offer. 

 

Kind regards, Noxious

Hello again, I will happily accept the offer.

 

I'm not sure if you need proof of me deleting the Pokemon or not but I will provide screenshots just incase.

 

 

before deleting.jpg

after deleting.jpg

On 11/6/2020 at 9:27 AM, Sharpedonite said:

Hello again, I will happily accept the offer.

 

I'm not sure if you need proof of me deleting the Pokemon or not but I will provide screenshots just incase.

 

Hey there!

 

Your Cherish Balls should be back on your account. Please confirm whether this is true. Have a nice day.

 

Kind regards, Noxious

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General Support | Bug Resolution Center | Punishment Policy

 

Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help.

4 hours ago, Noxious said:

 

Hey there!

 

Your Cherish Balls should be back on your account. Please confirm whether this is true. Have a nice day.

 

Kind regards, Noxious

 

Hi, I have got my Cherish Balls back. Thank you so much for the help.

 

cherish balls.jpg

Edited by Sharpedonite
33 minutes ago, Sharpedonite said:

.

 

Awesome, with that I will lock this thread as resolved. Have a nice day.

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