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After I went to the mayors house, the 3 mayors told me they wanted to give me a reward (vampire cloths / houndoom mount). So, I tried to open the coinshop to see which one will be better to get price wise but my game hanged and I got logged out of the game (silver server). When I logged back in the 3 of them were not there anymore and all 3 of them had new quests to give... What can I do to get my reward now? I wanted the mount. 

Leemo

1 hour ago, Leemo said:

After I went to the mayors house, the 3 mayors told me they wanted to give me a reward (vampire cloths / houndoom mount). So, I tried to open the coinshop to see which one will be better to get price wise but my game hanged and I got logged out of the game (silver server). When I logged back in the 3 of them were not there anymore and all 3 of them had new quests to give... What can I do to get my reward now? I wanted the mount. 

Leemo


Hello @Leemo,

 

I'm sorry for the inconvenience.
I've informed the corresponding staff team to look into your issue and it should be fixed very soon.

In the meantime, please be patient.

I'll let you know as soon as I get an answer.

Kind regards,
Exotyc

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

You should now be able to go back to Georges' House and claim your reward after talking to him.
Can you please confirm it?

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

31 minutes ago, Leemo said:

Thankyou very much. I was able to successfully claim the reward this time. Thanks to everyone for your hard work.  (✿◡‿◡)

Have a great day.  ヽ(✿゚▽゚)ノ

I'm glad to see your issue has been solved.
I will lock this thread now. Feel free to ask again, if you have any further questions.

Thanks, have a great day too! 😄
 

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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