Hkgirl Posted November 9, 2020 Share Posted November 9, 2020 I have completed the whole task and can get the reward! But I disconnected... When I log in again, I can’t get rewards anymore ! What should i do now? Link to comment Share on other sites More sharing options...
Hkgirl Posted November 12, 2020 Author Share Posted November 12, 2020 Hello anyone admin here ? Link to comment Share on other sites More sharing options...
Exotyc Posted November 12, 2020 Share Posted November 12, 2020 (edited) On 11/9/2020 at 2:00 PM, hkgirl said: I have completed the whole task and can get the reward! But I disconnected... When I log in again, I can’t get rewards anymore ! What should i do now? Hello @hkgirl, I'm sorry for the inconvenience. Could you tell me which reward you did not get due to a disconnect? I'll be waiting for a reply. Kind regards, Exotyc Edited November 12, 2020 by Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Hkgirl Posted November 15, 2020 Author Share Posted November 15, 2020 On 2020/11/12 at PM10点13分, Exotyc said: 你好 @hkgirl, 对不起给您带来不便。 您能告诉我由于断开连接而没有获得哪些奖励吗？ 我将等待答复。 亲切的问候， Exotyc This reward !! Vampire Clothes / Houndoom Mount Link to comment Share on other sites More sharing options...
Exotyc Posted November 15, 2020 Share Posted November 15, 2020 3 hours ago, hkgirl said: This reward !! Vampire Clothes / Houndoom Mount You should now be able to claim the reward from Mayor Gorge by talking to him. Can you please confirm it? Looking forward for a reply. 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Hkgirl Posted November 16, 2020 Author Share Posted November 16, 2020 11 hours ago, Exotyc said: 現在，您應該可以通過與Gorge市長交談來索取獎勵。 你能確認一下嗎？ 期待得到答复。 Now The event is over ='[ Link to comment Share on other sites More sharing options...
Exotyc Posted November 16, 2020 Share Posted November 16, 2020 (edited) 8 hours ago, hkgirl said: Now The event is over ='[ Hello @hkgirl, I'm sorry for the inconvenience. Unfortunately, you have to wait until next years Halloween event to claim your reward. It would be unfair for all the other players who have experienced the same problem this year. Since we can't help you further in this case, I'll lock this thread now. I'm once again sorry. I hope you understand Have a nice day Kind regards, Exotyc Edited November 16, 2020 by Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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