Pro Client Won't Launch Whatsoever, Red Exclamation Mark on Pokeball

[Itszhi]

When I launch a fresh downloaded file of the proclient and all its contents, (dll files, client itself, and such) launching the proclient pops up a mini loading bar with a red exclamation on the pokeball then immediately closes. See attached picture for more clarification. There is absolutely nothing else installed and there is enough ram. The client is being attempted to launch in a virtual box.

[Exotyc]

16 hours ago, ItsZhi said:

When I launch a fresh downloaded file of the proclient and all its contents, (dll files, client itself, and such) launching the proclient pops up a mini loading bar with a red exclamation on the pokeball then immediately closes. See attached picture for more clarification. There is absolutely nothing else installed and there is enough ram. The client is being attempted to launch in a virtual box.

 

Hello @ItsZhi,

 

I'm really sorry for the inconvenience.
The issue sometimes seem to appear due to the newest Unity version and old hardware from the user.
It can be fixed after following the steps that I will include now.
First, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut".
After this, right click the shortcut and add the parameters -force-d3d11 or -force-opengl or -force-glcore into the Target as in the screenshot shown below.
Make sure to add a space between .exe and -force.

Let me know if it solved your issue.
I'll be waiting for a reply.

Kind regards,
Exotyc

 

[Itszhi]

I've tried the three options of -force and have tried running the shortcut in administrator all times but the error still occurs where the window pops up shortly with the pokeball and closes immediately. I've made sure to click apply all three times as well as include a space after the .exe.

[Exotyc]

15 hours ago, ItsZhi said:

I've tried the three options of -force and have tried running the shortcut in administrator all times but the error still occurs where the window pops up shortly with the pokeball and closes immediately. I've made sure to click apply all three times as well as include a space after the .exe.

 

Can you try the following procedure?

1. Delete PRO and all PRO related files

2. Flush the trashbin

3. Re-download the game at this link

 

First check if it crashes or not.

 

If it crashes, please try the additional procedure and check once more.
- Update your Display/Graphical Drivers
- Update your Windows Version
- Add an exception for the client in your Firewall and Antivirus
- Clear out your Physical Memory or Ram to free up space

 

I'll be waiting for your reply.