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Every time I log in Professor Oaks intro and the character creation screen pops back up


Lowmidnight

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And every time my character is a blank bald canvas without any of the settings I chose. Perhaps this is a patcher issue? Whenever my client starts it always says "Failed to Download Update" 

 

Stuff I Have Tried: 

I have deleted the client multiple times and have attempted to download from different sources (media fire, ddl, mega) 

I have tried to download all 6 options of 64 bit/32 bit options (my laptop is a Windows 64 Bit)

I have tried making a new account 

 

I have tried the native windows extraction 

I have tried winzip to extract the zip files 

 

I have created new folders on the desktop as the extraction destination 

I have created new folders within the "My Documents" section of the PC 

 

Edit: It should be noted that even though I'm constantly taken to the character creation screen, whenever I finish picking my settings and Prof Oak finishes talking my character is back where they were the previous session. 

 

Please help, I really want to play this with friends and it would be helpful to know how  I can help them avoid this issue so they don't get as discouraged as I am about playing.   

 

Thanks for taking the time to read and I appreciate any assistance

Edited by Lowmidnight
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Greetings @Lowmidnight

 

My sincerest apologies for the issues encountered. 

 

This bug was associated to the newest client version which released yesterday. A fix was uploaded recently that should resolve this problem. Please try to delete all your game files and redownload from the official website

 

Let me know if that works! 

 

Kind regards, 

Midsommar

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30 minutes ago, Midsommar said:

Greetings @Lowmidnight

 

My sincerest apologies for the issues encountered. 

 

This bug was associated to the newest client version which released yesterday. A fix was uploaded recently that should resolve this problem. Please try to delete all your game files and redownload from the official website

 

Let me know if that works! 

 

Kind regards, 

Midsommar

Works great now, thanks for your help.

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2 hours ago, Lowmidnight said:

Works great now, thanks for your help.

 

I'm really pleased to see that the issue is now resolved, consequently this thread will now be locked. Don't hesitate to create a new one if you fall upon other issues! 

 

Have a great day! 

Midsommar

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

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