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character customization bug

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I just created an account today and customized my character but when I started the game it removed all my customizations. 

My character is bald and has no clothes. Can that be fixed?

11 hours ago, savvycakes said:

I just created an account today and customized my character but when I started the game it removed all my customizations. 

My character is bald and has no clothes. Can that be fixed?

 

10 hours ago, InfinityX12 said:

Alsoo me, i dont have anything on my chrecter it is just bald and normal stuff everything is 0 0 0 0 0 0

 

6 hours ago, angelicvulpix said:

I am having the same problem and I don't know what to do 😞


Hello @savvycakes @InfinityX12 @angelicvulpix,

I'm really sorry for the inconvenience that was caused.
The issue was caused due to the newest patch. Can you please delete your old PRO files, and redownload the latest client from here.
This should fix your issue.
I'll be waiting for a reply if that worked.

Kind regards,

Exotyc

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3 hours ago, Exotyc said:

 

 


Hello @savvycakes @InfinityX12 @angelicvulpix,

I'm really sorry for the inconvenience that was caused.
The issue was caused due to the newest patch. Can you please delete your old PRO files, and redownload the latest client from here.
This should fix your issue.
I'll be waiting for a reply if that worked.

Kind regards,

Exotyc

 

It worked for me! Thank you so much! 🙂

 

 

 

 

  • Author
7 hours ago, Exotyc said:

 

 


Hello @savvycakes @InfinityX12 @angelicvulpix,

I'm really sorry for the inconvenience that was caused.
The issue was caused due to the newest patch. Can you please delete your old PRO files, and redownload the latest client from here.
This should fix your issue.
I'll be waiting for a reply if that worked.

Kind regards,

Exotyc

It worked thanks!

Edited by savvycakes

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