problems with disappearing rare candies and master balls

[Chvkz502]

Good morning, today I realized that on my account with Nick chvkz502 my master balls and my rare candies are disappearing, since I was going to use some candies and they are gone,Like my Master Balls and I even bought another Master Ball and after 10 minutes when I checked my backpack it was gone, what can be done in this case? Always thank you for your prompt and kind attention.Greetings from the Kaiser. Xd

[Norex]

Did you start the Heatran quest recently? The Buck NPC will take your rare candies and masterballs until you talk to him again.

[Chvkz502]

Thank you exactly, I started that Quest, well I'll go try and I'll answer you.

[Happymango]

2 hours ago, chvkz502 said:

Thank you exactly, I started that Quest, well I'll go try and I'll answer you.

 

Hi, @chvkz502

 

You'll be able to receive your master ball and rare candy when you talk to Buck at Stark Mountain after you finish your heatran quest.

I'll wish you good luck on your quest.

 

Have a nice day.

Kind regards, HappyMango.