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POKEMON that has been rerolled twice and "confirmed by clicking yes" has riverted back to original condition


Raz1el

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Hello so it goes like this  last month i did the legendary quest for landorus   ive caught it and rerolled it twice to make  it usable    after that ive taken it out to train its attack 

ev  and a bit of speed  later   i havnt done anything else with it     today i noticed its iv got riverted back to its original  (screenshots of before and after provided below )        

please fix my landorus    

 

ign Raz1el

server : silver

 

 

after rerolling twice                                                                                    https://prnt.sc/vioyoo

riverted back                                                                                         https://prnt.sc/vyxj4a

me flexing my landorus in guild after i fixed it  to be used as proof          https://prnt.sc/vyxl2g

Edited by RAZ1EL
a mistake made on part where i mentioned which ev is trained
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On 12/9/2020 at 4:43 PM, RAZ1EL said:

Hello so it goes like this  last month i did the legendary quest for landorus   ive caught it and rerolled it twice to make  it usable    after that ive taken it out to train its attack 

ev  and a bit of speed  later   i havnt done anything else with it     today i noticed its iv got riverted back to its original  (screenshots of before and after provided below )        

please fix my landorus    

 

ign Raz1el

server : silver

 

 

after rerolling twice                                                                                    https://prnt.sc/vioyoo

riverted back                                                                                         https://prnt.sc/vyxj4a

me flexing my landorus in guild after i fixed it  to be used as proof          https://prnt.sc/vyxl2g

Or

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3 hours ago, RAZ1EL said:

 


Hello @RAZ1EL,

I'm sorry for the inconvenience and the delay.
I've already forwarded your issue to the corresponding staff team.
In the meantime, please be patient.
I'll reply as soon as I have an update.

Kind regards,
Exotyc

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 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

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I've received an answer from the staff team.

Unfortunately, I've to tell you that it is not possible to check the history of the previous rerolled Pokemon.
However, the content staff team has added a reroll log now the past few days to avoid issues like this in the future.
I'm once again really sorry that we can't check the reroll log for you.

With that being said, I hope you understand this.
I'll log this thread since we can't help you further.
I wish you a wonderful day!

 

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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