I lost my Gyarados and Kadabra after i logged in. instead there was a Squirtle lvl5?? can you fix this?

2 hours ago, Justmeaj said:

I lost my Gyarados and Kadabra after i logged in. instead there was a Squirtle lvl5?? can you fix this?

Hey there!

I'm sorry for the inconvenience. Your Pokemon has been restored. Can you confirm it?

Kind regards

I have had this problem multiple times now and you guys have been great in responding to it and fixing the situation but this is the second or third day in a row that this has happened to me.  My nidorino was replaced with a bellsprout 

hi im having same issue keeps switching my first pokemon took my 65 pigeot and gave me my 33 gravlier that i lost before to. now i cant play or move ahead i would like to get my main pokemon back. also i cant buy coins because it dont pop up webpage to buy any

Edited December 10, 20205 yr by Ceilion

On 12/10/2020 at 12:30 AM, TastyParty said:

I have had this problem multiple times now and you guys have been great in responding to it and fixing the situation but this is the second or third day in a row that this has happened to me.  My nidorino was replaced with a bellsprout 

 

Hey @TastyParty. I'm sorry for the inconvenience and the delay.
It seems like your issue has been fixed automatically. Next time if you occur this problem again, make a new thread here instead of replying to an existing one.
 

On 12/10/2020 at 4:12 AM, Ceilion said:

hi im having same issue keeps switching my first pokemon took my 65 pigeot and gave me my 33 gravlier that i lost before to. now i cant play or move ahead i would like to get my main pokemon back. also i cant buy coins because it dont pop up webpage to buy any

Hey @Ceilion, . I'm sorry for the inconvenience and the delay.
Your Pidgeot has been restored and should be in the last slot of your PC. Next time if you occur this problem again, make a new thread here instead of replying to an existing one.

Have a nice day both!