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new account conexion problem

Acrobastar
in Resolved General Support

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i m a new player and i have creat my account but when i try conect me on the game  i have the message " invalid username or password"

i try again and try again but i can t conect on the game 

i asked for help to the discord moderator norex and he told me post this topic 

can you tell me where this problem come from and how solve it?

 

ps ( sorry for my english i m french )

 

22 hours ago, Acrobastar said:

 


Hey there!

I've checked your account and it seems like you were able to login in gold today.
Is everything fine again?
I'll be waiting for a reply.

Kind regards
 

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