Skip to content
View in the app

A better way to browse. Learn more.
Pokemon Revolution Online

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.
New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Open Trade Zone

Unable to create avatar in a new account

Ahmadsabar12345
in Resolved General Support

Featured Replies

Hello

I started a new PRO account in android , and after logging in the 1st thing is that oak tells to create an avatar . After I create it and press ok , I start the game without any change . No hair or anything . Well , I continued my story anyway and everytime when I try to login , oak tells to create the character again and there still won't be any change. I have sent screenshots below as proof. Also ,  the IGN of my new account is Ahmad126 , and I couldn't log in forums with that account

 

Hope you resolve this problem ,

Thank you

Screenshot_20201219-114352_PROClient.jpg

Screenshot_20201219-114433_PROClient.jpg

Screenshot_20201219-114438_PROClient.jpg

14 hours ago, AhmadSabar12345 said:

Hello

I started a new PRO account in android , and after logging in the 1st thing is that oak tells to create an avatar . After I create it and press ok , I start the game without any change . No hair or anything . Well , I continued my story anyway and everytime when I try to login , oak tells to create the character again and there still won't be any change. I have sent screenshots below as proof. Also ,  the IGN of my new account is Ahmad126 , and I couldn't log in forums with that account

 

Hope you resolve this problem ,

Thank you

 


Hey there!

I'm sorry for the inconvenience.
In order to fix this issue, you have to delete your old PRO files and redownload the game from this link.
I'll be waiting for a reply if that worked.

Kind regards

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • 1 month later...
  • Author

Hello 

 

Sorry for the late reply 

Redownloading the game worked. Thanks for your help

 

5 hours ago, AhmadSabar12345 said:

Hello 

 

Sorry for the late reply 

Redownloading the game worked. Thanks for your help

 

Locked as resolved.
Have a nice day!

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • Exotyc locked this topic
Guest
This topic is now closed to further replies.
Go to topic listing

Account

Navigation

Search

Search

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.