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Client Fatal Error

Pedrawr
in Resolved General Support

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Good afternoon,

 

Today I tried to start up my client as I do every day, however this time I got an error message which doesn't let the client to start up.

I've tried to delete all PRO files and re-download them but no joy, the result is the same as before.

 

Is there any way you can support me with this?

 

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Hello @Pedrawr. Apologies for the inconvenience.

 

The issue stems from your antivirus deleting some of the files needed to play the game.

Could you try deleting all your PRO files (this includes the ones in the Recycle Bin) and temporarily disabling your antivirus? Afterwards, redownload the game. 

 

Hopefully this resolves your issue. If you have further questions or another issue, don't hesitate to make another post.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

    • Like 1
    • Author

    Yeah it was because of the antivirus.

    It's resolved now, thank you very much for your help ❤️

    • Epithet locked this topic
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