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Nvidia Shield Pro - Cant get past the TOS Screen

Mullapuh
in Resolved Bugs

Featured Replies

Hi everyone,

 

I have installed the PRO Client on my Nvidia Shield Pro TV - However, I am unable to get past the Terms of Service Screen. I am using a full bluetooth keyboard.

 

I cant even press the Accept Button.

 

Any help would be appreciated.

 

Regards,

 

Harish

  • Author

So no one is willing to solve this issue??

On 12/26/2020 at 4:24 PM, mullapuh said:

Hi everyone,

 

I have installed the PRO Client on my Nvidia Shield Pro TV - However, I am unable to get past the Terms of Service Screen. I am using a full bluetooth keyboard.

 

I cant even press the Accept Button.

 

Any help would be appreciated.

 

Regards,

 

Harish

Hey there!

I'm really sorry for the inconvenience and the delay.
Have you tried to use a mouse to press the accept button? A keyboard doesn't help in this case.
I'll be waiting for a reply if that worked.

Kind regards

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • Author
3 hours ago, Exotyc said:

Hey there!

I'm really sorry for the inconvenience and the delay.
Have you tried to use a mouse to press the accept button? A keyboard doesn't help in this case.
I'll be waiting for a reply if that worked.

Kind regards

yupp tried using the mouse, keyboard w/mouse (microsoft). only thing i have not yet tried is GameController, i dont have this with me though. I am able to play PokeMMO with no issues with the same keyboard/mouse.

14 hours ago, mullapuh said:

yupp tried using the mouse, keyboard w/mouse (microsoft). only thing i have not yet tried is GameController, i dont have this with me though. I am able to play PokeMMO with no issues with the same keyboard/mouse.

Try to follow this procedure:
-Launch PRO from your PC/Phone

-Accept the ToS from there

-Add PRO to shield and launch it 

I'll be waiting for a reply.

 

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • Author
8 hours ago, Exotyc said:

Try to follow this procedure:
-Launch PRO from your PC/Phone

-Accept the ToS from there

-Add PRO to shield and launch it 

I'll be waiting for a reply.

 

Tried the suggestion - no use - Shield still asks for the ToS on launch.

  • Author

Tried even using a bluetooth controller - its pretty much a stuck state. I guess i have no choice.

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