I just recently win a game and my rating should be on 50, when i entered queue  server suddenly crashed, and when I open again my rating was turn back to 32, I'm not even on battle yet when server crashed, I'm working too hard to get rating and then this happens, please give me back my rating.

15 hours ago, konichi24 said:

I just recently win a game and my rating should be on 50, when i entered queue  server suddenly crashed, and when I open again my rating was turn back to 32, I'm not even on battle yet when server crashed, I'm working too hard to get rating and then this happens, please give me back my rating.

 

Hey there!

I'm really sorry for the inconvenience.
Unfortunately, we cannot help you in this case. Those kind of requests have been denied in the past, so if we refund your rating now and not theirs, it would be unfair towards the players who had a similar situation. The developers are already aware of this issue, and hopefully it will be fixed in the future.

I'm once again sorry, I hope you understand.
Since we cannot help further, I'll lock this thread.
Kind regards