It's 2 consecutives days that the games crash, not just to me but to everybody. It's not our fault so I think it would be correct that the persons who were doing bosses or something like that can do it again if they have proofs they were doing bosses and crashed(like a record of the screen). 

Hello @SHOPUK. Apologies for the late reply.

 

We completely understand your frustrations regarding the crashes. However, it is not an issue on our part, but rather, on our server provider's part.

As for the bosses, we are resetting boss cooldowns for players that were disconnected during a proxy server crash and then could not rechallenge the boss. This is only if sufficient evidence is shown.

Ok perfect tomorrow I will send a video clip showing it, I have another problem. 1 hours/30 min before the maintenance i did almost all the bosses i could do in kanto without having problem (I had a problem just with brock, but it's the boss i reported before) but now I just found out I have just 30k. I think I didn't buy anything. Could i check pls? And tell me how I lost/use my money? Thank you for your work

Ok perfect tomorrow I will send a video clip showing it, I have another problem. 1 hours/30 min before the maintenance i did almost all the bosses i could do in kanto without having problem (I had a problem just with brock, but it's the boss i reported before) but now I just found out I have just 30k. I think I didn't buy anything. Could i check pls? And tell me how I lost/use my money? Thank you for your work

I am sorry I just remember I bought an exp potion, sorry.