Accidentally Delete ingame mail

[Renaisance]

Greetings to all PRo staff..

 

so, i just accidentally deleted my in game mail which contain items on it. its tree axe, rock axe and shovel.

i transfer these items from my other acc by in game mail. i just check my bagpack, and none of them there.

 

i need support to recover my item back since its really usefull tools, and im on my way to finish my sinnoh story.

 

hope you can help me sir, thanks for your attention.

[Exotyc]

On 2/13/2021 at 5:27 PM, Renaisance said:

Greetings to all PRo staff..

 

so, i just accidentally deleted my in game mail which contain items on it. its tree axe, rock axe and shovel.

i transfer these items from my other acc by in game mail. i just check my bagpack, and none of them there.

 

i need support to recover my item back since its really usefull tools, and im on my way to finish my sinnoh story.

 

hope you can help me sir, thanks for your attention.

Hey there!

I'm sorry for the inconvenience and the delay.
Since we need evidence to verify, can you provide us a screenshot of your mailbox?
I'll be waiting for a reply.

Kind regards,
Exotyc