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Hello,

I didn't play the game for 3 years and apparently there's some changes with the servers (?) . I logged in on gold server and I was surprised to not see my team I had back then. 

I looked into one of my old posts and apparently I played on yellow server (in 2018).

 

So my question is: How can I get my datas back (if there's a way)? 😄

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4 hours ago, Rhodondindon said:

Hello,

I didn't play the game for 3 years and apparently there's some changes with the servers (?) . I logged in on gold server and I was surprised to not see my team I had back then. 

I looked into one of my old posts and apparently I played on yellow server (in 2018).

 

So my question is: How can I get my datas back (if there's a way)? 😄

Hey there!

I'm sorry for the inconvenience.
I've checked your account and you played 107h on the Blue server. The Blue & Red servers were merged together into Silver.
It seems like you were able to login to Silver now after the merge.
Are you still facing the issue?
I'll be waiting for a reply.

Kind regards
 

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

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Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

On 2/15/2021 at 4:24 PM, Exotyc said:

Hey there!

I'm sorry for the inconvenience.
I've checked your account and you played 107h on the Blue server. The Blue & Red servers were merged together into Silver.
It seems like you were able to login to Silver now after the merge.
Are you still facing the issue?
I'll be waiting for a reply.

Kind regards
 

Indeed I played on blue server, my mistake! ^^ But the problem is solved, I went on the discord and they showed me the merge-thing.

Thank you for your time and have a great day 😄 

On 2/16/2021 at 6:07 PM, Rhodondindon said:

Indeed I played on blue server, my mistake! ^^ But the problem is solved, I went on the discord and they showed me the merge-thing.

Thank you for your time and have a great day 😄 

Locked as resolved.
Have a nice day too!

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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