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my poke dex is rollbacked

Balzani
in Resolved General Support

Featured Replies

first of all , i appreciate to the effort of current PRO staffs.

 

currently, i downloaded new pro client and just found out that my poke dex is roll backed. 

 

before my peokedex has over 200+ evolved data, but now it became 165

 

therefore, i would like to ask help from PRO staff members

 

down below is my character card 

image.png.3aa25f27c4a8020a52cf8f72ab6da6a8.pngimage.png.506128379cb40dc4e4c1ec945214072f.png

 

Hello @balzani. Apologies for the inconvenience.

 

The issue is already known by the Devs and a solution is being worked on. I will update you when the issue is fixed.

In the meantime, we ask for your patience. 

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

  • Author

thank you for information

  • Author

hello @Epithet 

 

since you let me know above on tuesday, the bug has not been fixed yet and still remain roll backed.

 

i hope the staffs can check this again. 

 

i really dont want to waste my time to recollect those dex account

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