lost items due to a roll back that occurred twice in less than 15 minutes

[Ashcatchthemall]

Hey dear staff,

 

While mid the elite four I lost a lot of healing items and since there was a roll back the game ignore that I won the battle against koga and still consumed my healing...

I have no money left to buy any more items, I put all of my money on revives and hyper potions and now I only left few potions and 1 or 2 revives, I have left with 79$ what do I do?

Please notice that i read the rollback issue and one of the tips there is to logout to force a save, you wouldn't expect me to quit in mid fight right?

Already grinned so much and wasted a lot of time, appreciate your help.

[Exotyc]

On 2/16/2021 at 8:47 PM, Ashcatchthemall said:

Hey dear staff,

 

While mid the elite four I lost a lot of healing items and since there was a roll back the game ignore that I won the battle against koga and still consumed my healing...

I have no money left to buy any more items, I put all of my money on revives and hyper potions and now I only left few potions and 1 or 2 revives, I have left with 79$ what do I do?

Please notice that i read the rollback issue and one of the tips there is to logout to force a save, you wouldn't expect me to quit in mid fight right?

Already grinned so much and wasted a lot of time, appreciate your help.

Hey there!

I'm really sorry for the inconvenience and the delay.

Unfortunately, we cannot provide any refund to the items or money you have spent. It would be unfair towards the other people who had a similar situation in the past and accepted their loses, if we restore your items & money and not theirs.
Thus, I would like to show you some ways on how to get money effectively. You can try to make your money back through dig spots, which will require a 150+ happiness Pokemon (3 day cooldown), rebattling trainers (7 day cooldown), and hunting Pokemon that people may pay a lot for it.
If you’re unsure to attempt the ideas listed above, you can also check this money guide out.
With that being said, I hope you understand it and once again I'm sorry that we cannot refund any of your loses.

Have a nice day!