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15 hours ago, Maxano said:

Hello

 

 

I have lost pokedollars for the restart date 17/02 23h

I had 367 000 pokedollars  and now I have some 299 000 

 

Seriously pro...

Hey there!

I'm sorry for the inconvenience.

Could this be due to a black out? Once you black out through losing a battle against a trainer or wild encounter, you will lose 5% of your money. The money you would lose at the worst is however capped at 50.000.

Kind regards,
Exotyc

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44 minutes ago, Maxano said:

Hello Exotyc,

 

no it was just after disconnecting a restart...

 

Cordially

Perhaps you traded before and the server had a rollback then?
 

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By cons we are the 24 is still no answer from you
Also at 11:06 pm I lose 20,000 because of a roolback once again
If you look at your historical server on see that I am fighting it but it is not won after the roolback of course
It is starting to get complicated so do I have to file a complaint with TO paypal to wake you up
I'm not interested in your world quests, I'm a new player, I want something concrete

19 hours ago, Maxano said:

By cons we are the 24 is still no answer from you
Also at 11:06 pm I lose 20,000 because of a roolback once again
If you look at your historical server on see that I am fighting it but it is not won after the roolback of course
It is starting to get complicated so do I have to file a complaint with TO paypal to wake you up
I'm not interested in your world quests, I'm a new player, I want something concrete

First of all, I'm sorry for the delay. 
Did you maybe interact with a NPC before the server crash that could have gave you money? Item seller maniac for example.
Furthermore, creating a paypal case to revert the money is prohibited. You will get permanently banned.
I'll be waiting for a reply.

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It is certainly forbidden but considering the money I give you
I would like to have answers
And no and no then no that's not all you said
I would like you to take a closer look because I am desperate and the cause is really server crashes because it's always there when it happens and I'm at 150K ....

On 2/25/2021 at 7:13 PM, Maxano said:

It is certainly forbidden but considering the money I give you
I would like to have answers
And no and no then no that's not all you said
I would like you to take a closer look because I am desperate and the cause is really server crashes because it's always there when it happens and I'm at 150K ....

Since there are no proofs that you lost your money.
Can you tell me what you did specifically before each crash when you lost money?
Without much information what you did, we can't help much.
I'll be waiting for a reply.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

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There were 2 times where I spoke to the old PNJ who is at the pokecenter after each change of region.
The one who gives pokedollars as well as potions and pokeballs
And then the one that hurt the most in my wallet this week is when I fought the Mt. Silver NPC karate, I won the fight.
The crash appeared and I reconnected, I was teleported to the pokecenter of my silver with a loss of pokedollars ....

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