Maxano Posted February 17, 2021 Share Posted February 17, 2021 Hello I have lost pokedollars for the restart date 17/02 23h I had 367 000 pokedollars and now I have some 299 000 Seriously pro... Link to comment Share on other sites More sharing options...
Exotyc Posted February 18, 2021 Share Posted February 18, 2021 15 hours ago, Maxano said: Hello I have lost pokedollars for the restart date 17/02 23h I had 367 000 pokedollars and now I have some 299 000 Seriously pro... Hey there! I'm sorry for the inconvenience. Could this be due to a black out? Once you black out through losing a battle against a trainer or wild encounter, you will lose 5% of your money. The money you would lose at the worst is however capped at 50.000. Kind regards, Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Maxano Posted February 18, 2021 Author Share Posted February 18, 2021 Hello Exotyc, no it was just after disconnecting a restart... Cordially Link to comment Share on other sites More sharing options...
Exotyc Posted February 18, 2021 Share Posted February 18, 2021 44 minutes ago, Maxano said: Hello Exotyc, no it was just after disconnecting a restart... Cordially Perhaps you traded before and the server had a rollback then? 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Maxano Posted February 18, 2021 Author Share Posted February 18, 2021 But no not at all, i have only just started the game... it's my savings .. Link to comment Share on other sites More sharing options...
Maxano Posted February 24, 2021 Author Share Posted February 24, 2021 By cons we are the 24 is still no answer from you Also at 11:06 pm I lose 20,000 because of a roolback once again If you look at your historical server on see that I am fighting it but it is not won after the roolback of course It is starting to get complicated so do I have to file a complaint with TO paypal to wake you up I'm not interested in your world quests, I'm a new player, I want something concrete Link to comment Share on other sites More sharing options...
Exotyc Posted February 25, 2021 Share Posted February 25, 2021 19 hours ago, Maxano said: By cons we are the 24 is still no answer from you Also at 11:06 pm I lose 20,000 because of a roolback once again If you look at your historical server on see that I am fighting it but it is not won after the roolback of course It is starting to get complicated so do I have to file a complaint with TO paypal to wake you up I'm not interested in your world quests, I'm a new player, I want something concrete First of all, I'm sorry for the delay. Did you maybe interact with a NPC before the server crash that could have gave you money? Item seller maniac for example. Furthermore, creating a paypal case to revert the money is prohibited. You will get permanently banned. I'll be waiting for a reply. 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Maxano Posted February 25, 2021 Author Share Posted February 25, 2021 It is certainly forbidden but considering the money I give you I would like to have answers And no and no then no that's not all you said I would like you to take a closer look because I am desperate and the cause is really server crashes because it's always there when it happens and I'm at 150K .... Link to comment Share on other sites More sharing options...
Exotyc Posted February 27, 2021 Share Posted February 27, 2021 On 2/25/2021 at 7:13 PM, Maxano said: It is certainly forbidden but considering the money I give you I would like to have answers And no and no then no that's not all you said I would like you to take a closer look because I am desperate and the cause is really server crashes because it's always there when it happens and I'm at 150K .... Since there are no proofs that you lost your money. Can you tell me what you did specifically before each crash when you lost money? Without much information what you did, we can't help much. I'll be waiting for a reply. 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Maxano Posted February 28, 2021 Author Share Posted February 28, 2021 There were 2 times where I spoke to the old PNJ who is at the pokecenter after each change of region. The one who gives pokedollars as well as potions and pokeballs And then the one that hurt the most in my wallet this week is when I fought the Mt. Silver NPC karate, I won the fight. The crash appeared and I reconnected, I was teleported to the pokecenter of my silver with a loss of pokedollars .... Link to comment Share on other sites More sharing options...
Recommended Posts