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update server unreachable

Plexxx
in Resolved General Support

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when first loading my pokemon game up it looks for updates then tells me that they update servers were unreachable and the game then doesnt let me connect to the server

Hi there @Plexxx

 

My apologies for the inconvenience. The message while loading the client shouldn't be the source of your issue, could you share more details on the specific error message that doesn't let you connect to the server ? Are you sure you have the updated client ? 

 

Looking forward to your answer, have a splendid day! 

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  • Author
35 minutes ago, Midsommar said:

Hi there @Plexxx

 

My apologies for the inconvenience. The message while loading the client shouldn't be the source of your issue, could you share more details on the specific error message that doesn't let you connect to the server ? Are you sure you have the updated client ? 

 

Looking forward to your answer, have a splendid day! 

Hey so yeah I have to latest update I got from the site and I’ve also uninstalled and reinstalled serval times too and tired to run a vpn and restarted my router and still nothing which I find odd cause I played a little while back with the same internet also and never had any issues with any of this before 

  • Author
Just now, Plexxx said:

Hey so yeah I have to latest update I got from the site and I’ve also uninstalled and reinstalled serval times too and tired to run a vpn and restarted my router and still nothing which I find odd cause I played a little while back with the same internet also and never had any issues with any of this before 

The error message I get those is in red writing when it first has the loading bar and it doesn’t move at all then it comes up and says update server unreachable and then if I try to connect to any server it says connection failed also and I’ve tried to connect with the IP address for both silver and gold and still nothing 

  • 1 year later...
On 3/1/2021 at 12:42 AM, Plexxx said:

when first loading my pokemon game up it looks for updates then tells me that they update servers were unreachable and the game then doesnt let me connect to the server

How to the solution the problem 

 

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