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My caught and evolve data has not been restored

Hoangluvbt
in Resolved General Support

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I'm lost my caught and evolve data few weeks ago. But it has not been restored. For example, u see my OT pokemon in PC but it doesn't have caught and evolve data in pokedex. 

My username: hoangluvbt

Sever Gold. 

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Screenshot_2021-03-04-20-38-01-14.png

Screenshot_2021-03-04-20-38-30-99.png

Screenshot_2021-03-04-20-37-51-28.png

Screenshot_2021-03-04-20-38-14-62.png

Screenshot_2021-03-04-20-37-28-97.png

Hello @hoangluvBT. Apologies for the inconvenience.

 

We were only able to recover data from before the Valentine's update. If that still does not explain your missing dex data, then it was lost to your server transfer on the 17th. In which case, we cannot assist you.

If you have anymore questions, please let me know.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

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