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Change server problem

Superdarcks
in Resolved General Support

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I tried to change of server, I wanted to change my account to silver server, but when I did click to transfer account I waited a few minutes. Finally, when I tried to log in the Client , appears a message that says: "User Account not Activated"

Well, later I enter to my panel control to check what is going wrong, and appears another message that says: "Transfer failed. Please contact PRO staff through the forum."

 

I need help, I can't log in any server

Screenshot_20210327-164258.png

Screenshot_20210327-165743.png

47 minutes ago, SuperDarcks said:

I tried to change of server, I wanted to change my account to silver server, but when I did click to transfer account I waited a few minutes. Finally, when I tried to log in the Client , appears a message that says: "User Account not Activated"

Well, later I enter to my panel control to check what is going wrong, and appears another message that says: "Transfer failed. Please contact PRO staff through the forum."

 

I need help, I can't log in any server

Screenshot_20210327-164258.png

Screenshot_20210327-165743.png

 

Hi there @SuperDarcks

 

Your account should now be transferred and activated again as the issue on our end was fixed. Can you please check it?

 

Looking forward to your reply, have a good day

image.gif

 

  • Author
5 hours ago, Shinohara said:

 

Hi there @SuperDarcks

 

Your account should now be transferred and activated again as the issue on our end was fixed. Can you please check it?

 

Looking forward to your reply, have a good day

THANKS 😄

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