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Black screen

Sazzlfrazzl
in Resolved General Support

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When I open the game and log in I am greeted to a black screen of which I can see everything els but my surrounding area I've re logged and reinstalled the client yet nothing changed pls help me find the issue and resolve it. 

 

 

i cant even log in it says failed to connect

 

Hi there @SazzlFrazzl my apologies for the inconvenience.

 

Could you perhaps share more details about the issue on-hand like a screenshot ? Does this issue repeats itself on any device and what type of devices are you using ? 

Looking forward to your answer, have a splendid day! 

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I'm using a windows pc. when servers are back on I will se to giving u a screenshot of the situation

 

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