Devil001 Posted April 3, 2021 Share Posted April 3, 2021 (edited) I am facing the problem of game stuck / control freeze IDK what we have to called. But, I don't know why this is happening to me. I hope you help me. (I already try login logout and complete game close and open again). You can the my both chat in Help or with Neruchen. I litrelly don't know what is going on there??????? Help me out from this error AND FIX THIS (IN CAPS). Edited April 3, 2021 by Devil001 I add one more Screen Shot from my video of game stuck. Link to comment Share on other sites More sharing options...
Kvar Posted April 4, 2021 Share Posted April 4, 2021 Greetings, @Devil001 Our apologies for the inconvenience. Could you describe the issue in more detail? -When do you get stuck? Does it happen randomly or only when you enter and leave buildings? -Do you have connectivity/internet issues? As I can see you are able to talk in chat when this issue occurs, could you try using the arrow button next to your bottom left toolbar? The small arrow button next to the 6 in your toolbar resyncs your client with the server and should allow you to be unstuck. I'll be looking forward to your response. Report a user here - Appeal your ban here - Ask for support on any general issues - Report a bug Private subforum support/complaint about an issue/ban result - Email Changes - Donation Issues Game Rules - Chat Rules - Trade Rules - Auction Rules - Forum Rules - PVP Rules - User Dashboard Please use the sections above for support. Unsolicited private messages will be bench pressed into a new PR. Link to comment Share on other sites More sharing options...
Devil001 Posted April 4, 2021 Author Share Posted April 4, 2021 1st of all Thank you very much for reply me. Your first ques. -When do you get stuck? Does it happen randomly or only when you enter and leave buildings? Only my controls are stuck (not able to move). No, it doesn't happen randomly only when, I enter or leaving in building. Your second ques. -Do you have connectivity/internet issues? No, I don't have any connectivity issues. Yes, I am able to chat also when this issue occurs. I already try everything but nothing happened. I have also video (when, I stuck). So Sir, if you want more accurate proof of what happen with me, I can send you video. I hope you reply me ASAP. Devil001 Link to comment Share on other sites More sharing options...
Kvar Posted April 4, 2021 Share Posted April 4, 2021 Greetings, @Devil001 Thank you for your answers. Please, first boot up the PRO Client. In the login screen, press the F2 Key in your Keyboard. Then, type this: clean reg Press enter. Now, log in and try to enter and leave buildings. This should be fixed then. I'll wait for your response. Report a user here - Appeal your ban here - Ask for support on any general issues - Report a bug Private subforum support/complaint about an issue/ban result - Email Changes - Donation Issues Game Rules - Chat Rules - Trade Rules - Auction Rules - Forum Rules - PVP Rules - User Dashboard Please use the sections above for support. Unsolicited private messages will be bench pressed into a new PR. Link to comment Share on other sites More sharing options...
Devil001 Posted April 6, 2021 Author Share Posted April 6, 2021 Hello Sir, Now my game is working. Thank you very much sir. Link to comment Share on other sites More sharing options...
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