After update my character are bugged . Black screen and scape ropes don't work. Please help me

Edited April 11, 20215 yr by Diablo502

Hi there @Diablo502

 

My apologies for the inconvenience. You should be unstuck now, can you please verify in-game ? Otherwise please let me know when you can come in-game, I'd like to try something. For future reference flease be careful next time to not do multiple threads for the same issue. 

 

Looking forward to your answer! 

Hi , I'm still bugged . I think is the client version because in my two accounts silver and gold are same bugged. I redownload but still bugged 😞

Edited April 11, 20215 yr by Diablo502

7 minutes ago, Diablo502 said:

Hi , I'm still bugged . I think is the client version because in my two accounts silver and gold are same bugged. I redownload but still bugged 😞

 

 

Could you perhaps try to uninstall completely (remove all your past files) and try to re-download ? 

If that doesn't work, could you try with a VPN such as windscribe ? 

 

Let me know if any of these options fixed the issue. 

Hi again. I desinstaled the game and re download annd use windscribe vpn (Dallas and Miami ) but still bugged bro . :((

Edited April 11, 20215 yr by Diablo502

 

3 hours ago, Diablo502 said:

Hi again. I desinstaled the game and re download annd use windscribe vpn (Dallas and Miami ) but still bugged bro . :((

 

Can you check if Vsync is active ? (If so, try to deactivate it) or try opening the console and type "clean reg" and press enter ? Keep in mind that this will reset your in-game settings 

Already write clean reg n nothing. And vsync is deactivated . 😞

On 4/11/2021 at 3:48 PM, Diablo502 said:

Already write clean reg n nothing. And vsync is deactivated . 😞

 

Apologies for the late reply. Can you let me know when you can be online again ? 

Hi bro. I'm sad because I tried the game in other device and all is fine. So my phone is bad 😞 is a Huawei p8 lite , but it accomplish all requirement for play the game. And I see other guy post the same problem in discord , he have a Huawei p20 then the problem is with huawei. Can staff fix it in the next client update ?